Yes Financial Reviews 

112
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very impressed ⭐ ⭐ ⭐ ⭐ ⭐ I recently used Yes Financial Services to complete my remortgage, and the experience was genuinely excellent. From the very first conversation, the team were clear,... Toon meer

Beoordeeld met 5 van de 5 sterren

Throughout the most turbulent and drawn-out process, with sales falling through and mortgages expiring, Charlotte was absolutely fantastic. She was incredibly supportive, worked tirelessly to secure a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

What can i say about yes finance. They are absolutely amazing, supportive, and professional. They helped me through the ups and downs of my mortgage application. In the end i was glad it was them i we... Toon meer

Beoordeeld met 5 van de 5 sterren

Gemma was brilliant from start to finish. She sorted everything out for me and kept me informed throughout the whole process, and she always took the time to explain things properly as im a first time... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheekmakelaar
  2. Financieel adviseur

Geschreven door het bedrijf

Welcome to Yes Financial. We're an award-winning UK mortgage and protection broker dedicated to making the home buying and remortgaging process as straightforward and stress free as possible. Whether you're a first time buyer, moving home, remortgaging, purchasing a buy to let property, or have experienced bad credit or complex financial circumstances, our friendly team is here to help. We understand that every client is different. That's why we take the time to get to know you, understand your goals, and provide clear, honest advice that's tailored to your individual circumstances. From your initial enquiry through to completion, you'll have a dedicated adviser supporting you every step of the way. In addition to arranging mortgages, we also help protect what matters most. Our advisers can recommend suitable life insurance, critical illness cover, income protection, family protection, and home insurance, giving you peace of mind long after you've collected the keys to your new home. We're passionate about delivering exceptional customer service, and we believe communication is just as important as finding the right mortgage. That's why we keep you informed throughout your journey, answer your questions promptly, and work hard to make the process as smooth as possible. Our team has helped thousands of people across the UK achieve their property goals, from first time buyers taking their first step onto the property ladder to experienced homeowners and landlords looking for specialist mortgage solutions. The reviews on Trustpilot mean a great deal to us because they come from real clients who have experienced our service firsthand. Every review helps us improve, celebrates the hard work of our team, and gives future customers the confidence to choose a mortgage broker they can trust. If we've had the pleasure of helping you with your mortgage or protection needs, thank you for choosing Yes Financial. We truly appreciate your support and look forward to helping many more people say "Yes" to their next home.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

112 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(112)

44 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Fully recommend

Fully recommend, I went to them without much hope of sorting my remortgage, but Cheryl and Emma worked tirelessly and got me sorted. Can’t recommend or thank them enough

22 februari 2025
Review zonder uitnodiging
Logo Yes Financial

Antwoord van Yes Financial

Thank you for your review Sean, I will pass your comments on. Please do stay in touch.

Beoordeeld met 2 van de 5 sterren

Very engaging on the fact find phone…

Very engaging on the fact find phone call. Professional, friendly, and upbeat about my chances. Received a follow up email requesting certain docs which I sent by reply immediately. Then ghosted. No reply. Obviously not worth the effort because my case was quite complex, but a bit disappointing.

15 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely unstoppable team

Absolutely unstoppable team, first Jennie Oaks keeping my application on track with great due diligence. Then there’s no such thing as can’t or give up! Despite all the hurdles and obstacles in my very particular, difficult case the girls at yes financial services particularly super Sue Bruns and Emma Glass would not give up until they got my mortgage despite all odds been against it. A breath of fresh air exactly what the industry needs👍👍👍

4 februari 2025
Review zonder uitnodiging
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Antwoord van Yes Financial

Thank you for your review. It was a pleasure helping you in getting your mortgage offer. Please do stay in touch, and I will make sure the girls receive your feedback. Many thanks

Beoordeeld met 5 van de 5 sterren

Outstanding Service – Highly Recommend Cheryl!

We had the pleasure of working with Cheryl, our Client Account Manager at Yes Financial Services, and she exceeded all our expectations! From the very beginning, Cheryl was incredibly professional, approachable, and dedicated to helping us secure the best mortgage offer possible.

She kept us updated every step of the way, ensuring we understood the process and addressing all our questions with patience and clarity. Her proactive approach and attention to detail made what could have been a complex and stressful experience feel smooth and manageable.

Cheryl’s commitment to finding the right solution for us was clear, and we are thrilled with the offer she helped us secure. If you’re looking for a knowledgeable and supportive professional to guide you through the mortgage process, Cheryl is the perfect choice.

Thank you, Cheryl, for your outstanding work!

10 januari 2025
Review zonder uitnodiging
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Antwoord van Yes Financial

Thank you for taking the time to write a review. I will pass your comments on to Cheryl. Please do keep in touch.

Beoordeeld met 5 van de 5 sterren

Yes Financial Services” Excellent…

Yes Financial Services” Excellent Financial Services! Sue l can’t thank you enough for your exceptional service. You were always available to take my calls or returned them promptly, keeping me updated smoothly and consistently throughout the process. Your determination to meet all my expectations is truly outstanding. Thank you too for your recommendations for solicitors who are equally excellent and helpful. I would highly recommend reaching out to Sue and her team for any financial needs. 10/10 service—absolutely recommend! Thank you!

9 januari 2025
Review zonder uitnodiging
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Antwoord van Yes Financial

Many thanks for your review, please keep in touch.

Beoordeeld met 5 van de 5 sterren

Say yes to Yes Financial Services.

It was a great service from start to finish. My broker was Steve Wand and I can’t speak highly enough about him. Always happy to take a call and responded to emails very quickly. He seemed like he genuinely cared about getting the mortgage I needed. Would recommend to anyone.

30 december 2024
Review zonder uitnodiging
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Antwoord van Yes Financial

Thank you for taking the time to write a review, we pride ourselves on our customer service, so its very nice to hear that you had a great experience. Please do stay in touch.

Beoordeeld met 5 van de 5 sterren

Highly recommended!

I have used Yes Financial on a couple of occasions now and the service is amazing they cannot do enough to make the process simple. Sue listens to what you need and goes above and beyond to help you. I now have a house in place for me and my son and I cannot thank you enough. Thank you Sue and Emma for everything.

16 december 2024
Review zonder uitnodiging
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Antwoord van Yes Financial

Thank you for your review, so happy we could help you. Enjoy your new home.

Beoordeeld met 5 van de 5 sterren

Brilliant

Cheryl was great in getting us a mortgage when we thought there was no hope due to a mine shaft under the property. Would recommend yes financial services to everyone. We completed yesterday after a long 7 months (yes fs were involved from around the 4 month mark until completion)

12 december 2024
Review zonder uitnodiging
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Antwoord van Yes Financial

Many thanks for you review, I will pass your comments on to Cheryl. Please do keep in touch

Beoordeeld met 5 van de 5 sterren

A company not to be missed


"I can't recommend Sue at "Yes Financial Services" enough. Her service and communication throughout the process have been excellent. Sues determination to get her clients what they need is second to none. My complicated case was never an issue and a mortgage was approved when other company's failed. I would highly recommend contacting Sue and this company in the first instance regarding your financial needs. 10/10, would highly recommend. "

27 november 2024
Logo Yes Financial

Antwoord van Yes Financial

Thank you for your review, happy that we could help, and that you had a great experience. Please stay in touch

Beoordeeld met 5 van de 5 sterren

Always helpful

Always helpful, efficient and successful in getting a mortgage and home/buildings insurance. I'm definitely going to remain a repeat customer.

15 november 2024
Review zonder uitnodiging
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Antwoord van Yes Financial

Thank you for your review Simon, and for using our services again. Please do stay in touch.

Beoordeeld met 5 van de 5 sterren

Great service!

From beginning to end, we feel that the service we have received has been excellent. Sue listened to our particular needs and has worked hard to match us to the right lender. Her warmth and kindness made us feel confident that we had made the right choice. The outcome has confirmed this.

13 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My Advisor Cheryl was so helpful and…

My Advisor Cheryl was so helpful and very good any concerns or questions she would answer, super friendly definitely would recommend using there service.

4 november 2024
Review zonder uitnodiging
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Antwoord van Yes Financial

Thank you for taking the time to write a review. We are happy that we could help you. Please stay in touch.

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service
Promptly updated me with questions,guidance lovely lady Cheryl whom got the best mortgage and acted quickly and sufficient.

Will recommend this company to everyone I know .

28 oktober 2024
Review zonder uitnodiging
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Antwoord van Yes Financial

Thank you for your review Janette. We're happy we were able to help you, please do stay in touch.

Beoordeeld met 5 van de 5 sterren

Thank you to Cheryl,Emma and the team

Thank you to Cheryl,Emma and the team
Highly recommended couldn’t do enough for you
They made everything so smooth and hassle free

6 november 2024
Review zonder uitnodiging
Logo Yes Financial

Antwoord van Yes Financial

Thank you for your review, I will pass your comments on to the team.

Beoordeeld met 5 van de 5 sterren

I'm a very nervous first time buyer

I'm a very nervous first time buyer, unsure where to start, so I looked for a Company with great reviews.... Well worth the search, Sue Bruns has helped all hours of the day and night and guided me thru the process. Think at times Sue has done more than required to help me and achieve the ownership of my first home!

21 oktober 2024
Review zonder uitnodiging
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Antwoord van Yes Financial

We're happy we made the process stress free for you. Thank you for your kind words.

Beoordeeld met 5 van de 5 sterren

Great help

Everyperson I have dealt with are very happy to help with all questions and down to earth. Especially sue burns she is a fantastic ambassador for this company

18 oktober 2024
Review zonder uitnodiging
Logo Yes Financial

Antwoord van Yes Financial

Thank you for you review. I will pass your comments on to the team. Please keep in touch

Beoordeeld met 5 van de 5 sterren

First Time Buyers

As first time buyers, we were sceptical about using a mortgage advisor - we completely take that back!!

Sue Bruns and Emma Glass have been absolutely BRILLIANT. Nothing was ever too much hassle and they gave constant updates. They responded to all emails fast and always went above and beyond.

We can't thank them both enough!

26 september 2024
Review zonder uitnodiging
Logo Yes Financial

Antwoord van Yes Financial

Many thanks for your review, we were happy to be able to help.

Beoordeeld met 5 van de 5 sterren

So happy

Sue Bruns was our mortgage broker and we couldn’t thank her enough for everything she did for us! She helped us so much and constantly kept us up to date on the process of getting our mortgage offer. Nothing was a hassle for her and she always tried her best to make everything perfect for us. I would recommend her to anyone in a heartbeat, not only is she amazing at what she does but she also is the kindest person we have came across. Thankyou for everything you have done for us and 100% will be back in touch if we ever needed you again in the future!

10 september 2024
Review zonder uitnodiging
Logo Yes Financial

Antwoord van Yes Financial

Many thanks for your review, we are happy that you found the process stress free, and that we were able to help, please stay in touch.

Beoordeeld met 5 van de 5 sterren

Great service

We've changed to Yes after previous broker was not able to get us an offer because of specifics of the property. Sue Burns, Emma Glass and Kathrin Sreetharan worked really hard with several lenders and managed to secure mortgage offer for us, while at the same time dealing with the contact with seller's agent to ensure that they don't withdraw from sales.

5 september 2024
Review zonder uitnodiging
Logo Yes Financial

Antwoord van Yes Financial

Many thanks for your review, we are so happy we were able to help you. I will pass your comments on to the staff.

Beoordeeld met 5 van de 5 sterren

Easy to complete

Initially, I dealt with Steve Wand who came across as helpful and seemed to understand what I wanted to acheive. He got me a mortgage exactly as I requested, with a major high street bank that I was happy with.
Moving forward, I had also spoken to Cheryl Booth who was most professional but friendly and both made me feel comfortable chatting about my personal financial affairs.
I would recommend this company as they do all the leg work for you.Yes they have a charge, which I did not consider unreasonable and I didn't have to bother to do anything myself. Good work guys.

29 juli 2024
Review zonder uitnodiging
Logo Yes Financial

Antwoord van Yes Financial

Thank you for your review. I will pass your comments onto the staff. Please keep in touch

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