Your Local Reviews 3.916

Continually harassing my home. Visited numerous times in the last few weeks and months with pushy sales tactics. I always say no. I work night shifts so need my day sleep. Yesterday they came 3x times in one day, sending different staff with more sales tactics. 3x in one day is a violation. I’ve told them numerous times to stop coming back and they keep returning. Further yet, disturbing my sleep from my night shifts. Even me telling them I’ll call authorities doesn’t change anything

Graeme did a great job today

Another good job done by Graeme quick and efficient windows cleaned.

I want to cancel subscription which i didn't want at all first!! You have my card details i reported it as lost and even this was you took the money. Service for windows was rubbish. Those "window" cleaners were scammers who knocked on my door. Sent this company few emails regarding taking my details down and closing the account. No success at all. Going to contact the bank!

Joshua is always friendly and attentive and does a good job with our windows

Graeme did a great job with the windows, gave us notice before arrival and left the windows sparkling.

Had my windows cleaned for some time now by Joshua. Great communication letting me know when he's cleaning them and once he's finished. Windows are always clean and Joshua is really friendly would definitely recommend

So great not to have clean the outside windows especially the upstairs windows

I cancelled my monthly clean and direct debit in August 2025. This week Your Local arrived unannounced while I was not at home, cleaned the windows and are now billing me via text for a service neither requested or approved to take place. Find it very concerning that having requested my data to be removed from their database, they are still using it, and are now trying to extract payment. Impossible to get through to anyone via phone or email.

Got quoted £16 at first but this sharp changed to £18 (its hard to get a window cleaner round my area) which i agreed to they came and cleaned the windows and took money out my bank after speaking to my neighbour they told me they were only quoted £16. So i cancel, after ringing up and speaking to them they agreed to charge £16 per clean if i continued to use them and sign back up with them, i agreed. Today after checking my bank account they have took 2 payments of £16 only 4 days after taking the £18.
So Monday to Friday this company have took £50 out my bank. I will be reporting the theft.
They also tell you that you will get an email to set up an account which never comes.

DO NOT USE THIS COMPANY.

Graeme was very professional as he didn't realize I lived in a ground floor flat and so had cleaned front and back windows too. Very helpful and s good worker

I had my windows cleaned. Made the payment but still 5 more payments was attempted to be taken. I contacted the company and was reassured that this would be sorted. This company still went into my account to collect payments. I contacted my bank to block and cancel the subscription, I emailed the company and called but they still ignored my request. It's the first and last time that I will be using them

Joshua gave us a courtesy call to say when on route. This was really helpful so I could give access to the back of the house. He also politely asked how to get to the back. Great job and friendly service !!

Good reliable service from Joshua

I've used this company for some time now. I have to admit there have been a few issues for example delayed notifications they were coming so I didn't think they'd been & was still being charged & also being sent payment requests when I've already paid.
However, the customer service that I have received from Chris has been absolutely brilliant. If there's an issue, he finds a solution or updates my account if I send him the proof that I've paid via my banking app.
Today I came out to work & saw that my windows were absolutely gleaming. I was really impressed with Liam's work. Yes, I've had a couple of issues but it's the customer service, cost & Liam's expertise that keeps me being a loyal customer.

Had my windows done today, Graeme done a really good job

The 4 stars is for the young guy who cleaned my windows, friendly, helpful and punctual. I’m annoyed with the paying side you took payment and are still continuing to try and take more which is totally unacceptable so it’s forced me to cancel there services.

Keep getting messages from this company even though they haven’t cleaned our windows for over a year. We no longer live at the address they are supposedly going to clean. They use a no reply text service so we cannot stop them sending us messages

Very pleased with our window clean today. Graeme was very thorough and everywhere looks fresh and clean.

Graeme turned up as scheduled, carried out everything we had asked, such as ensuring gate was closed which is important due to our dog. Job well done.