YourPharmacy Reviews 

98
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

I needed a refill of my prescription urgently as I thought I had enough but clearly this was not the case. I completed the online order form, called the pharmacy to explain the situation and they a... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutely love everything about yourpharmacy . The stuffs are very nice and professional they always welcome you and does their jobs perfectly. I was with another pharmacy and never been hap... Toon meer

Beoordeeld met 5 van de 5 sterren

I’ve always had a great experience with YourPharmacy since I switched over to them. I no longer need to worry about my prescriptions as they’re delivered on time and the service is fantastic! The staf... Toon meer

Beoordeeld met 5 van de 5 sterren

I was beginning to get desperate because although I had been prescribed this chemotherapy medicine it was not apparently available in Wales where I live. I had been told to start using it as soon as... Toon meer

Bedrijfsgegevens

  1. Online apotheek
  2. Apotheek

Geschreven door het bedrijf

We are an Independent UK Registered Pharmacy in Sheffield offering a wide variety of highly efficient NHS and Private Services for various conditions. We specialise in Weight loss, Men’s & Women’s Health, Skin Conditions and other medical conditions which are available to all patients via completion of online assessments. We also offer other services including Ear Wax Removal, Travel Vaccinations, B12 Injections and Anti-Wrinkle and Dermal Fillers – all available to book online.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

98 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,6

Alle reviews

(98)

70 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service from their online team, they usually have most of the items that is out of stock and I find it tricky to find. Always quick in thier response and very helpful, I would recommend this pharmacy to everyone. Reliable delivery and friendly drivers. Thank you for you service.

10 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service, easy seamless process from ordering to receiving my product, respond to emails and questions promptly. Will be ordering again

1 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

Customer service was excellent. The pharmacist was helpful in discussing my condition and how I can improve my health with practical changes. Always helpful and going the extra mile.

6 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

No more queuing, free up your life !

I used to have to queue for ages in my old pharmacy in Greenhill Village to find that my prescription wasn’t ready. I switched to YourPharmacy and completely freed up my time. Everything is delivered quickly and free ! My regular meds just turn up with a polite driver without me doing anything. It’s just so easy and the staff are committed and bend over backwards to accommodate your requirements. The pharmacy also provide lots of other services too. A pharmacy staff that are prompt and actually care. Free up your time and let them do the work. Highly recommended, pop in and see them or give them a call! You won’t regret it.

11 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Would recommend

I’ve been using YourPharmacy for my medication and they have been great (I’ve made 8 orders so far so am speaking fo experience). The whole process from ordering to delivery is seamless and they are very responsive when I have any questions. I’m able to easily arrange my delivery for a time when I will be home and they are happy, and my friends who I have referred them on to (I did not get any referral fee for this, so it was just based on my good experience) have also been happy.

27 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Super helpful and Efficient

I needed a refill of my prescription urgently as I thought I had enough but clearly this was not the case. I completed the online order form, called the pharmacy to explain the situation and they authorised and shipped on the same day! Superb service!

As a side note - would be great if you offered discount codes or a loyal customer discounted subscription service for more products vs a select few.

4 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Dr Aksoy was very pleasant and helpful…

Dr Aksoy was very pleasant and helpful explaining why she considered it beneficial to start a treatment with statins. She discussed the pros and cons so that it was easier for me to make a decision.

3 februari 2026
Beoordeeld met 1 van de 5 sterren

Its 17 00 hrs on Friday 9th still not…

Its 17 00 hrs on Friday 9th still not recieved it was paid next day delivery orders on 7th DPD as yet no delivery if it does not come tomorrow its no use as we will be on holiday till May, no one will be here to accept it so no use

8 januari 2026
Logo YourPharmacy

Antwoord van YourPharmacy

Hi Ann, We're sorry to hear you're not happy with the delivery service. Unfortunately, given the weather condition, the courier has been unable to deliver your medication on time. They have specified it is taken them 1-2 days longer to deliver given the severe weather condition.

Beoordeeld met 1 van de 5 sterren

Haven’t received my parcel.

Haven’t received my parcel.
Please send or mail again, needed urgently, your coureor has let us down

7 januari 2026
Logo YourPharmacy

Antwoord van YourPharmacy

Hi Rory, We're sorry to hear you're not happy with the delivery service. Unfortunately, given the weather condition, the courier has been unable to deliver your medication on time. They have specified it is taking them 1-2 days longer to deliver given the severe weather condition.

Beoordeeld met 1 van de 5 sterren

Absolutely disgusting customer service

Absolutely disgusting customer service. It's hard to know which one to leave a review on, as there seems to be more than one account. Still waiting for someone to come back to me and dearly wish I had read the reviews on other accounts, before spending lots of money.

18 december 2025
Review zonder uitnodiging
Logo YourPharmacy

Antwoord van YourPharmacy

We’re sorry to hear you’re having trouble with customer service. Can we check if you have an order pending with us. For further support you can email us on info@yourpharmacy.uk and we can help support you better. Thanks

Beoordeeld met 1 van de 5 sterren

It was not delivered DPD say it is…

It was not delivered DPD say it is being sent back to you

5 december 2025
Logo YourPharmacy

Antwoord van YourPharmacy

We’re sorry to hear you were not happy with the courier service. Unfortunately for any treatments we send out, you are required to be home and sign for. This is to ensure that any medication does not fall into the wrong hands.

Beoordeeld met 1 van de 5 sterren

Poor service and item dispatched late.

Poor service. Website was unclear about dispatch times. I needed an off the shelf product within 3 days so I ordered on Wednesday and chose delivery Royal Mail 48 hour service. It's 5 days later (Monday) and I've still not received the item.
Customer service response is that their terms and conditions state that the dispatch times can vary so the item was not dispatched until Friday. Definitely won't be using their service again.

3 november 2025
Review zonder uitnodiging
Logo YourPharmacy

Antwoord van YourPharmacy

Hi Nat, We are sorry to hear you are not happy with the service provided. Rest assured we are continuously reviewing our services to improve. Unfortunately, some items are required to be ordered in which then cause a slight delay with the weekend being so close. We apologise for the inconvenience this has caused and will feedback to the team.

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