Yourwarmbox Reviews 125

Daniel was very pleasant on the phone. He explained what would happen next. Sorry it has taken me some time to answer his text.

Very chatty on the phone.. attention to detail was great and awaiting appointment to be confirmed

Excellent man was on time done everything well we are very pleased

Daniel was very helpful and did a great job sorting out an engineer out for me. He was polite, well mannered and friendly.
I have no hesitation recommending warmbox.
Kind regards
T. Akhtar

Dan was very friendly.
He explained in detail what will happen when the man comes to service the boiler, and that someone would ring to make the appointment.

The people I spoke to were most helpful and professional.

The gentleman was so polite and happy. Nothing seemed too much trouble. So nice to speak to a human rather than email or automated chat.

I received a call from Dan this morning re my recent boiler repair.
I am very happy with the servce and know that if I have any poblems all I need to do is lift the phone and speak to a real person and the issue is dealt with quickly.

Straightforward telephone call regarding a booking for a routine service. Very pleasant, clear and understandable, only took a few minutes. 🙂

What a pleasure to speak to such a nice man nothing was too much trouble for him

Very pleasant man. Very happy with my experience with warm box.

Thank you
Helen Hendry

The engineer was very prompt, very friendly, very efficient and very courteous and anyone else I have spoken to from Warmbox, including Dan who called me today, has been very friendly and helpful

I was very happy with the professional care
of the customer service member on
the phone

Friendly and professional. Arrived on time

Very helpful engineer and follow up customer services. Nothing was a problem for them. Only issue was initial difficulty contacting them but even that is now resolved

Easily arranged boiler service. Engineer arrived on time snd was very efficient.

The person I spoke to was so upbeat and positive. He was a pleasure to deal with and spoke very well abd easily understood. Thank you.

Despite contacting me several times by telephone about taking over another firm or a rebrand for a serving contract I had on a house 3 years ago! That ended and I haven’t paid for several years, which I informed you about you still chose to take £24.99 out of my bank using my old details! This is 1). More than likely a data breach as my old data was no longer relevant and shouldn’t have been stored 2) taken without my authorisation 3) taken despite me telling you I hadn’t been a customer for years and didn’t want / need the service! You’re difficult to get hold of too, please give me the details to get this sorted and a refund! Pretty outrageous really…

Friendly call, and to the point.