Yorkshire Tile Company Reviews 

Website clear, ordering easy, booked a date. It didn't appear!?! Followed up the branch, they said they called to arranged delivery?? I didn't get a call. They wanted to confirm that I wanted the order on the date I selected!?! Which is weird as that's what the website is for duh! Then they agreed to send, created an issue with my tiler, more cost to me . Then when the delivery company dropped of at the house, they did just that, dropped it off outside the house, but did not ring the door bell or speak to anyone. Clearly they were tiles we knew what to do, but seriously. Not good all round. Asked for delivery costs, they said not something they could do. Great Service chaps. Thanks

Gorgeous retro mustard tiles, fantastic price and overall highly recommended

Very pleased with the tiles and with the exceptional customer service.

I have purchased the beautiful Breccia Viola tiles from this company on two separate occasions, and both experiences were excellent. The customer service was exceptional throughout. On one occasion, I required an urgent delivery over a bank holiday weekend, and the team went above and beyond to arrange it for me. Their efficiency, communication, and willingness to help were greatly appreciated. I would highly recommend them and would not hesitate to purchase from them again.

Second time I have bought from The Yorkshire Tile Company and I always find them to be very helpful. The website was very easy to use and I found just what I was looking for. When ever I have had to deal with the team they have been very helpful and friendly and the tiles are perfect. Really couldnt be better!

Excellent service from start to finish.
The help with design was really appreciated.
We had tiles for 2 bathrooms, kitchen and hallway floor.
The house looks transformed - so pleased with all of them!

Brilliant tile array and unique selection. Polite and friendly service. I’d use them every time!

I’ve used Yorkshire Tile Company when doing multiple projects throughout my house renovation. The knowledge of the staff was amazing, as I had no idea what I wanted! They guided and advised so I was able to make the best decisions for my home. They also gave me a list of recommended tilers, we used one from the list and he was fabulous! So grateful for YTC for such a seamless experience in the midst of a stressful renovation!

Paid a lot of money for tiles and got free delivery on the pallet which is fair considering how much we paid but need a few more tiles to finish the job and charged £50 delivery for a few tiles which considering how much we've spent in total is disappointing.
Should have a discount delivery rate for returning customers.
UPDATE
Their reply is a cynical platitude ... it cost me £50 to return a pallet with half a ton of tiles to another supplier, collected on Wednesday and delivered to the supplier on Friday. If they are paying £65 to have a couple of boxes of tiles delivered when they are shifting high volumes then they need to get a new carrier but I don't believe my order costs £65 to deliver. Shame really for the sake of £50 they have lost my custom and hopefully anyone reading this will think twice.

Excellent choice and Service. I have dealt with Ivan for 6 years now. The service I receive is first class.
Lots of choice, great advice, very knowledgable and first class service every time

we made a visit to yorkshire tiles doncaster and it was a pleasure to deal with people that know exactly goes best for us, we looked at 6 or 7 tile outlets before getting sound advise and value for money, delivery was spot and and on time, no damage and all items present and correct, even took back my surplus for a full refund, ytc Doncaster, for all your tile needs.

We started dealing with Ivan Crump at Yorkshire tiles a long long time ago and it has always been a pleasure. Ivan has nothing but a reliable resource and has helped us even on the same day requests. We are very confident when dealing with him as he has always helped us in most urgent/necessary situations every time.

Great service. Always go above and beyond

A pleasure to deal with!
Emily (Sisman) was informed, professional and so easy to communicate with. My tiles came exactly when she said they would.

We used Yorkshire Tiles Sheffield store for our bathroom renovation, The tile selection is brilliant, the products are all high quality and beautiful. The showroom is fantastic and the staff are so helpful and friendly. Highly recommend but maybe the car park could do with resurfacing

Absolutely shocking service. Tiles not as described online, customer service is unbelievably bad. Do not recommend to buy from this scam company

I can’t thank Chris enough for all his help and keeping in touch with me while sorting my mums tile order, which wasn’t straight forward , but this guy really did go above and beyond.
Thank you ..Thank you.. Thank you
Andrea Snook

Emily went above and beyond to help me, really impressed with the customer service!

Sadly I agree with the previous comments around customer service. Bought two sample tiles on-line, and received one broken tile. No apology and told I would have to pay for an additional sample tile if I wanted two full tiles as apparently broken tiles are standard (even though it doesn’t state this on-line). I’m not normally one to write a review but the communication style from Emily was really quiet rude - could do with some lessons in basic customer service!