My boyfriend’s favourite chocolate! I’ve purchased from here twice after trying Yummycomb with my boyfriend at a farm shop in York, once for Valentine’s Day and another for his birthday. I now need to... Toon meer
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Lees wat reviewers zeggen
Always amazing service and my son loves these and i only order every so often due to him working his way through however many in a matter of days. Love the personal service from Yummycomb and in... Toon meer
Upon writing to the company to ask if they had any idea when an overdue order I’d placed might arrive, which, due to the postal strikes, wasn’t their fault, they kindly resent me the entire order,... Toon meer
My friend found a packet of sea salted caramel milk chocolate honeycomb and added it as part of her xmas gift to me, and I fell in love instantly. They're so good! I got myself on the YummyComb websit... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Honeycomb Smothered in the Finest Belgian Chocolate. Gluten Free, Suitable for Vegetarians/Vegan, No Palm Oil, Sustainable Chocolate & 100% Natural Flavours.
Contactgegevens
18 Blake St, York, YO1 8 QG, York, Verenigd Koninkrijk
- info@yummycomb.com
- yummycomb.com
4,8
Uitstekend
85 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Absolutely love these!
Brought a packet in the USA, absolutely loved them and was delighted to find I could get them at home. Great product and 1st rate delivery service.
16 april 2023
Present to myself
Bought a mixed box and it is a real treat. Delivery was fairly swift too.
13 maart 2023
Delicious product delivered quickly.
23 december 2022
Fantastic customer service ....
Fantastic customer service ..... And a great treat to eat.
22 december 2022
An amazing customer experience.
Upon writing to the company to ask if they had any idea when an overdue order I’d placed might arrive, which, due to the postal strikes, wasn’t their fault, they kindly resent me the entire order, by special delivery, just in case.
A wonderful resolution to a situation not of their making.
Thank you!
19 december 2022
Amazing customer service as order had…
Amazing customer service as order had not originally been received but they were quick to send a replacement which was received - ordered the honeycomb in dark chocolate which has made an excellent Christmas gift!
12 december 2022
A whole pack of pouches was missing…
A whole pack of pouches was missing from the delivery
7 december 2022
Package arrived well packed and in good…
Package arrived well packed and in good time despite UK postal service issues
25 november 2022
great product…
As always with Yummycomb,great product and wonderful chocolate
I’ve been buying it since my first bite
31 oktober 2022
My son likes the yummy comb a lot
My son likes the yummy comb a lot. He got one for his birthday and since then we order it online.
15 oktober 2022
Good product .Had before
23 oktober 2022
Very tasty
The salted chocolate covered honeycomb bites are delicious and very moreish - very hard to stop eating them!
17 oktober 2022
Ive not received my order yet
Ive not received my order yet , placed 5th October, but you’ve asked for feedback on 10th oct, so I’m not sure if my order has been lost or not.
10 oktober 2022
Antwoord van YummyComb
Hi Marisa, We are sorry your experience is below expectations. We offer a 5 working day delivery service, you placed the order at 8.30pm on 5th October so the 1st working day would be 6th October this means your delivery is due to arrive on or before Wednesday 12th October. You gave us this review on 11th October so hopefully you order will arrive in the day, if it dosn't please let us know at info@yummycomb.com. We are sorry you received the feedback email before you order arrival. We have now changed the schedule on the feedback email to allow for delivery of all orders. We see that you have ordered a few times from us so hopefully the product is to your liking. Sorry we haven't met your expectations and we hope you continue to order from us.
Amazingly moreish honeycomb 😋
Amazingly moreish honeycomb 😋
I would definitely buy again.
7 oktober 2022
Absolutely fantastic product
Absolutely fantastic product. My absolute favourite chocolate going.
9 oktober 2022
ALWAYS DELICIOUS!!
Superb product, always sent speedily and securely. Highly recommended.
6 oktober 2022
Unacceptable delivery
More than a week since ordering and paying. Still no delivery. In an era of on-line shopping, this is unacceptable service,
Doesn't matter how good the product is, if the purchaser isn't warned of delays and the product cannot be delivered promptly then customers are unlikely to return.
9 september 2022
Antwoord van YummyComb
Hi Steve, We are very sorry your order hasn't arrived yet. We received your order on Friday 2nd September at 8.18pm. Your order was dispatched on Monday 5th Via Royal Mail 2nd class with an estimated delivery date of Wednesday 7th September. We have a 5 working day delivery policy and fully expected your order to arrive within this time period (today ,Friday 9th Sept) being the last day to hit our deadline. Unfortunately due to the Royal mail strikes it looks like this will not arrive today. We should have sent your order 1st class given the Royal mail strike schedule and for this we apologise. If you have any further delays with your order please contact info@yummycomb and our team will be happy to look into it for you.
FANTASTIC Customer Service
Not only do these guys do the BEST chocolate EVER, their customer service is amazing and delivery is great. 100% recommend using Yummy Comb
5 september 2022
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