Zero Carbon Reviews 33

Brilliant customer care friendly helpful and always available to talk xx Jacqueline and Jerry are amazing

I thought I knew what I wanted. Spoke to several operators who were happy to provide this. Spoke to zero carbon. They helped me realise what I needed. Planned installed and supported without any issues. Competitive price.

Clear explanation of costs and benefits. Great follow-up from back office. Quick turn around of the whole project.

Helpful, friendly, honest and informative. Treat your home like their own, get back to queries quickly and do exactly what they say they will when they said they'll do it. Provided excellent follow up coming back quickly to sort out a couple of niggles. Would highly recommend and did, my mother signed up too!

From start to finish zero carbon were fantastic. No pushy sales calls. Excellent fitters and aftercare. Will be recommending to friends and family.

Very good with service & after sales. Always there to help

Am very pleased with this company. Everyone from start to finish was very helpful, friendly and professional. Everything regarding installation was done and dusted in 10 days. Thank you Gardener, Jaqueline, Ian and Brodie and the two guys who fitted the Solar Panels.🙂 …

In 2022 I upgraded my Solar Panel System by adding Batteries and an upgraded Inverter.
The Service and Customer Support was Fabulous. Now after nearly 3 years my Energy Supplier is querying the amount of Feed-In we are claiming for (due to my upgraded and more efficient kit). They sent me a very complicated form asking all sorts of complicated questions. Once again Gerard Frew from Zero Carbon came to the Rescue by filling out the forms and providing all the Technical Information including for equipment that they did not install.
I would Highly recommend Zero Carbon and their Service is Over and Above anything you would expect from a company.
This is the Thank You I sent them.
Gerard Thank You very Much I am overwhelmed by your excellence and diligence in helping me with this matter. Best wishes William and Cheryl Blower

From consultation to installation the process was seamless. We didn’t know a lot about the different types of panels or what exactly we needed but we were walked through each step by Gerry, and we now have a fantastic system including a great, easy to use app. We haven’t had any hitches but the little technical queries and questions we have had have been dealt with quickly and professionally (usually Jaclyn) and we have ongoing reassurance and confidence in the company that they will continue to be available if there are any issues in future including tech support. From making an enquiry to the system being in place was less than 4 weeks. At every stage, they have over delivered I.e. expected the job to take a whole day and was finished by 1pm. All workers have arrived when they said they would, with minimal disruption and leaving no mess. Additionally we were given check phone calls to ensure that we have been happy with the work being completed. We would 100% recommend this company if anyone is looking for a system to reduce their energy bills and be more environmentally friendly.

From purchasing, the installation has been really fast, setup has been quick and Zero Carbon have ensured that everything has been installed correctly, even down to the applications on my mobile devices to give us real time tracking on power being generated/exported etc.

Excellent service and installation teams, very efficient and, excellent customer services too; hopefully you will be pleased to.

Zero Carbon provided me with a good estimate, and did the installation barely 2 weeks later - 10 panels, with a battery and an inverter. Zero Carbon took great care with our recently recoated roof, which was much appreciated. We were up and running in a day, and we're already seeing the benefits during these sunny days by selling energy back to the grid. For now, the battery is handling all of our household consumption during normal usage days. Highly recommend this company to anyone interested in taking power from the sun to reduce your monthly energy bills!

I recently had a battery installed by Zero Carbon, the installers were very quick and efficient they didnt leave any mess. the office staff were very helpfull would recommend to friends and family.