I am happy with the services and guidance provided by your agent who helped us in getting the property which if not tick all the marks of our search but I would say, I find it 80 percent near to my... Toon meer
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Lees wat reviewers zeggen
I was having doubts and was scared as my landlord and agent had billed me over 4,000 grand due to fair wears and tears after my tenancy ended, I demanded they go thru zero deposit scheme which I notic... Toon meer
I spoke with Jahson from Zero Deposit over the phone, and he was extremely professional. He took the time to clearly explain my request and made sure I understood everything. He was also very kind and... Toon meer
What made me have a great experience was having Tom meeting me at the house we wanted to go & look at ...Tom was fantastic very friendly and answered any questions I had about the house he couldn't... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Free up your cash by buying a Zero Deposit Guarantee instead of paying a costly deposit.
Contactgegevens
Bessemer Drive, SG1 2DX, Stevenage, Verenigd Koninkrijk
- 0333 200 2541
- help@zerodeposit.com
- zerodeposit.com
4,5
Uitstekend
6K reviews
Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I needed some advice as my tenants had…
I needed some advice as my tenants had taken a policy with the company and I didn't have any information on the cover that was provided. I was provided with all the details and they were explained clearly and thoroughly. I would like to thank Jason for setting my mind at ease and reassuring me that I was covered.
16 april 2026
Review zonder uitnodiging
My case handled very poorly not great…
My case handled very poorly not great in communications after given many prof
28 januari 2026
Review zonder uitnodiging
Antwoord van Zero Deposit
Good afternoon Naresh,
Thank you for your review.
I can confirm that for a claim to be successful, we require as a minimum, a check in/check out report or dated evidence clearly showing the property before the tenancy and after the tenancy so they can be compared.
Unfortunately in this instance we haven't received dated evidence however I can see we have given you a further opportunity to provide this.
Kind regards,
Zero Deposit
I am happy with the services and…
I am happy with the services and guidance provided by your agent who helped us in getting the property which if not tick all the marks of our search but I would say, I find it 80 percent near to my find.
I must highlight the energy and and friendly mannerism showed by your agent.
17 april 2026
A very good experience from viewing…
A very good experience from viewing till moved-in. The process was smooth and well organized.
17 april 2026
Really smooth process
Really smooth process. Quick and easy, we're so pleased this option is available for tenants like us to be able to move. Thankyou 👍
15 april 2026
Review zonder uitnodiging
Helpful service
16 april 2026
No messing about you did what you said…
No messing about you did what you said you would do 👍🏻
16 april 2026
Great service from Zero Deposit…
I spoke with Jahson from Zero Deposit over the phone, and he was extremely professional. He took the time to clearly explain my request and made sure I understood everything. He was also very kind and courteous throughout the conversation
18 april 2026
Review zonder uitnodiging
so quick and easy to use and set up…
so quick and easy to use and set up helped me out so much thank you
15 april 2026
I wasn't expecting the quick response…
I wasn't expecting the quick response time I got when looking at zero deposit the service was 100%
1 april 2026
Your services are not transparent and…
Your services are not transparent and straight forward.
The hidden charges were not communicated not until the start of the contract.
So, the communication was poor
31 maart 2026
Antwoord van Zero Deposit
Good afternoon,
Thank you for your review.
At Zero Deposit we strive to ensure that we are completely transparent regarding our costs as we believe it's important to know everything before you make an informed decision, which is why we outline the exact cost of the Zero Deposit Guarantee before you purchase it.
If you wish to change your mind and would rather pay the standard 5 weeks cash deposit, please contact us on 0333 200 2451 or email us at support@zerodeposit.com to discuss your options.
Kind regards,
Zero Deposit
The thought of not including a deposit…
The thought of not including a deposit into my rent, slashed my stress level in half, and I can only say "Thank you". It was such a relief. Thank you, Zero deposit.
31 maart 2026
Very good help to have will definitely…
Very good help to have will definitely use again
31 maart 2026
Nice personal!
10 april 2026
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