My Husband is the one we bought zeus for He has been delighted with it but over the past week he has developed two very sore areas under his chin where the electrodes are. He has an appointment with... Toon meer
Bedrijf heeft geantwoord
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Update: email reply received with tests to do, unfortunately the item is faulty and will have to be returned. Shame as it's a good product that works. My husband (Dr Neil Murray) bought one of thes... Toon meer
Bedrijf heeft geantwoord
This is a fantastic product that works wonders for my snoring and OSA. The snoring has significantly decreased, much lessened, and doesn't disrupt my sleep. I feel refreshed and energetic during the d... Toon meer
Bedrijf heeft geantwoord
Was sceptical but stuck it on, device very easy to wear and unobtrusive, slept through night and woke up feeling unexpectedly refreshed. Snoring much less and have more energy. Also coincided with a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over Zeussleeps
Geschreven door het bedrijf
About Zeus Sleep
Zeus is the result of over 15 years of research, development, and clinical validation into Transcutaneous Electrical Nerve Stimulation TENS technology, designed to help reduce snoring and support better sleep quality.
Zeus works by gently stimulating key upper airway muscles through the night, helping keep the airway more open while remaining non invasive, comfortable, and easy to wear.
We believe better sleep comes from better understanding. That is why Zeus focuses on clear education, realistic expectations, and clinically informed guidance rather than exaggerated claims.
- Clinically informed and evidence based technology
- Adjustable stimulation for individual comfort
- Clear support and guidance for confident nightly use
Zeus is built to fit into real life. Whether you are managing snoring, focusing on recovery, or simply wanting to wake up feeling more refreshed, our goal is to provide a calm, trusted, and effective sleep solution.
Visit our Support Centre for setup guides, FAQs, and ongoing help.
60 night guarantee
Try Zeus for 60 nights
60 night guarantee return policy
At Zeus, refreshed sleep is our priority. That’s why we offer a 60 night satisfaction guarantee. If you’re not 100% happy with your purchase you can return it for a refund of the device price within 60 nights of receiving your order.
We will ask you to explain the reason for returning your Zeus to help us improve our product in the future.
Eligibility for returns
You are eligible to return your device if:
The return request is made within 60 days of the delivery date.
You simply change your mind, are not satisfied, or no longer want the product.
This policy does not apply to faulty or damaged goods, which are covered separately under our 1 year warranty policy.
Items sent back without first requesting a return will not be accepted.
Contactgegevens
Verenigd Koninkrijk
- support@zeussleeps.com
- zeussleeps.com
3,8
Goed
120 reviews
Heeft 100% van zijn negatieve reviews beantwoord
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Antwoord van Zeussleeps
Hi Albert,
Thank you for taking the time to leave this review. We're very pleased to hear that your Zeus has arrived safely.
If you need any assistance getting the most out of your Zeus device please reach out to us at support@zeussleeps.com and we'll be happy to help!
All the best,
Team Zeus
Jury still out
Jury still out. The device itself is really easy to use has great battery life and sends signals all night. I have OSA so wasn't sure if this would help. Currently I think there has been some improvement but I need to live with it a bit longer.
19 maart 2026
Antwoord van Zeussleeps
Hi Paul,
Thank you for sharing your experience with Zeus so far. It's great to hear that you believe Zeus has helped to improve your sleep a bit. If you would like any personalised guidance or advice on how to get the best results please do reach out at support@zeussleeps.com and we'll be happy to help!
Best wishes,
Team Zeus
Had a faulty Zeus this was replaced…
Had a faulty Zeus this was replaced straight away with no fuss under warranty.
23 maart 2026
Antwoord van Zeussleeps
Hi Peter,
Thanks so much for sharing your experience with Zeus. We're so pleased that we could help :)
Wishing you all the best with your Zeus device.
Best wishes,
Team Zeus
Antwoord van Zeussleeps
Hi Patrick,
It's great to hear that you've had a good experience with Zeus! We strive to give our customers the best support to ensure they can get the most out of their Zeus device.
Many thanks,
Team Zeus
It works !
Works much better than any other anti-snoring device I have tried and my long- suffering spouse is very pleased! Initial unfamiliarity quickly wears off, and customer service was excellent at the start when I had a few questions.
23 maart 2026
Antwoord van Zeussleeps
Hello Roger,
Fantastic news! Thank you for taking the time to share your experience, it's really great to hear!
If you need any more assistance, you know where to find us!
All the best,
Team Zeus
Easy to order
Easy to order. Delivered on time. Good customer service too.
I do feel better using the device. I hardly notice it now
Fingers crossed
23 maart 2026
Antwoord van Zeussleeps
Hi Diane,
It's great to hear that you're having a great experience with Zeus! Long may it continue!
All the best,
The Zeus Team
I still have not received the package…
I still have not received the package and your tracking numbers do not work. The response to my order is so slow, its not obvious whether or not this product is even real.
19 maart 2026
Antwoord van Zeussleeps
Hello Bryan,
Thank you very much for raising this. I can see that our customer care team responded to your delivery query that you raised on the 2nd. We are continuing to look into this as a matter of urgency and will update you shortly on the status of your parcel.
Thank you very much for your patience while we work to resolve this.
Many thanks,
Team Zeus
A good night's sleep and my wife…
A good night's sleep and my wife stopped complaining about my snoring keeping her awake. For me that means it is a 5 star success
16 maart 2026
Antwoord van Zeussleeps
Hi Stephen,
Thanks so much for taking the time to share your fantastic review of Zeus! We are so pleased to hear that you (and your wife!) are experiencing such great results from Zeus.
Thanks again,
Team Zeus
It has significantly improved my…
It has significantly improved my partners sleep however it appears to be less effective throughout the night .
9 maart 2026
Antwoord van Zeussleeps
Hi Alison,
Thank you for sharing your thoughts on Zeus and your experience so far.
Zeus is designed to be worn comfortably and unnoticed and research shows that when using Zeus, the nerve receptors in the skin can get used to the sensation of the stimulation. When this happens, the sensation may feel reduced or even fade entirely.
We recommend reviewing the following guidance, which explains this in more detail and outlines what you may be experiencing:
https://zeussleeps.com/blogs/news/zeus-battery-life-and-why-stimulation-may-not-last-all-night.
If you would like any further support, please do reach out to us at support@zeussleeps.com and we will be happy to help further!
Many thanks,
Team Zeus
Excellent customer service
Excellent customer service
Device is really well made and easy to use but unfortunately didn’t suit me for my type of problem. My skin is also extremely sensitive and reactive so the adhesive pads caused irritation. Customer service was excellent for the return and refund process.
9 maart 2026
Antwoord van Zeussleeps
Hi Mazzy,
Thank you so much for your kind words about Zeus and the experience you had! We really appreciate you taking the time to share your experience.
It's unfortunate that Zeus couldn't be the solution you were looking for but thank you for giving it the opportunity to help!
All the best,
The Zeus Team
Happy Zeus customer
My Husband is the one we bought zeus for He has been delighted with it but over the past week he has developed two very sore areas under his chin where the electrodes are.
He has an appointment with our GP on Tuesday. We wondered if any other person has experienced this.
5 maart 2026
Antwoord van Zeussleeps
Hi Gill,
Thank you very much for sharing your husband's experience with Zeus so far. It's great to hear that he has had good results with it!
We are however sorry to hear that he is experiencing discomfort from the hydrogel pads.
The hydrogel pads use medical-grade adhesive but mild skin reactions can occur as a known side effect of TENS stimulation, which is recognised by the NHS.
We recommend discontinuing use if irritation occurs and allowing the skin to fully recover before considering further use.
You can find more detailed guidance, including tips on reducing irritation here: https://zeussleeps.com/blogs/news/skin-irritation.
If you would like further support please don't hesitate to reach out to us at support@zeussleeps.com.
Many thanks,
Team Zeus
Multiple issues plus completely ineffective
I was prepared for this to have little or no effect on my quality of sleep, but not prepared for how many other issues I would experience.
So yes, this seemed to have less than no effect, in fact it made my sleep and my snoring worse. That was when it actually did work.
Problem 1 - The sticky gel pads you have to use (at £1 each) just don't work very well. Most nights there was a failure either to stick to your chin/neck or to stick to the Zeus. And that's following all the recommendations. Shaving, washing all oils off, making sure the Zeus is clean. They just don't stick. Sometimes it would last only a few minutes.
Problem 2 - the Zeus just seems to switch off. It's not on when I wake up and my suspicion is that it barely last more than a few minutes before turning itself off.
Problem 3 - On the very rare nights where problem 1 didn't rear it's head it actually made my snoring and general quality of sleep worse.
Yes they're offering a 60 day trial but you won't get £30 pounds back to pay for the hydrogel pack that's included. So if you are willing to spend that much for something that may possibly help (or may make it worse) then go for it. But you better hope you have a sticky face.
16 maart 2026
Review zonder uitnodiging
Antwoord van Zeussleeps
Thanks for taking the time to share this, we genuinely appreciate the detail even if your experience wasn’t what we’d hope.
First, we’re really sorry to hear that Zeus didn’t work for you and that you experienced frustration along the way. That’s not the outcome we aim for, and it’s important we’re clear about where Zeus works best and where it may not.
Snoring isn’t one single issue. It can come from the nose, mouth, tongue, or throat. Zeus is specifically designed to support tongue and throat based snoring by stimulating the airway muscles. If your snoring is primarily nasal or caused by other factors, Zeus may not be the right fit, and in some cases this can feel like it’s having little or no positive effect.
On your specific points:
Hydrogel Pads
We know adhesion can vary depending on skin type, movement during sleep, and placement. While many customers get consistent use, others do experience issues like you’ve described. This is something we’re actively working to improve. For context, we do offer reduced pricing via subscription to make ongoing use more affordable.
Device “switching off”
Zeus is designed to work intermittently, delivering stimulation in short pulses rather than continuously. Because of this, and because your body adapts to the sensation, it can often feel like the device has stopped when it hasn’t. That said, if the device is fully turning off, that isn’t expected behaviour and we’d want to look into that for you, so please contact our customer support.
Sleep quality worsening
In the early stages, some users do notice an adjustment period as the body gets used to the stimulation. However, it shouldn’t consistently worsen your sleep. This can sometimes indicate that the device isn’t the right match for your type of snoring, or that positioning isn’t optimal.
On the Hydrogel Pads, you’re right that these aren’t currently refundable due to hygiene and their medical grade use, but we do try to include a full month’s supply with the device so customers can properly trial it.
We completely understand your frustration, and we’d really like to help resolve this properly. If you’re open to it, please reach out to our support team so we can check your device, placement, and whether Zeus is actually the right solution for you.
Many thanks,
Team Zeus
This is a fantastic product that works…
This is a fantastic product that works wonders for my snoring and OSA. The snoring has significantly decreased, much lessened, and doesn't disrupt my sleep. I feel refreshed and energetic during the day and don't feel drowsy. A truly remarkable invention and an incredibly useful product.
4 maart 2026
Antwoord van Zeussleeps
Hello John,
Thank you very much for sharing your great review of Zeus. We are thrilled to hear that you are getting such great results and that it is helping you to feel refreshed!
Here's to many more undisrupted nights sleep!
Best,
Team Zeus
stopped working, reported it
Update: email reply received with tests to do, unfortunately the item is faulty and will have to be returned. Shame as it's a good product that works.
My husband (Dr Neil Murray) bought one of these and worked for a few month before stopping working 10 days ago. He emailed customer service (as there IS NO TELEPHONE NUMBER PROVIDED) : NO REPLY??? he's chased... NO REPLY??? Where is the service? He needs this replaced or fixed. PLEASE PROVIDE CUSTOMER SERVICE
24 maart 2026
Review zonder uitnodiging
Antwoord van Zeussleeps
Good Afternoon,
Thank you for contacting Zeus and we are so sorry to hear about your issue! We do not have a telephone number on our website, as we offered scheduled 1-1 phone support with our customer service team. You can email our support centre to book this in.
However, our email support@zeussleeps.com is monitored by our dedicated customer service department daily and we responded to you on the 20/03/2025, after you had contacted us at 17.01pm, our team responded at 17.45pm on the same day.
We have contacted you separately to hopefully resolve your issue further.
Many thanks,
Team Zeus
VERY thorough communication during…
VERY thorough communication during Order / Delivery.
So far - very satisfied with product quality and functionality.
2 maart 2026
Antwoord van Zeussleeps
Hi Robert,
Thanks so much for taking the time to share your positive experience with Zeus. We're very pleased to hear that you are pleased with it!
All the best,
Team Zeus
Having a small problem, that's sorted no problem.
Having a small problem, asked the Zeus team about and they just sorted it out. When I read about the product, the fact that it's British and a family run business I had hoped that it would be good, and I wasn't disappointed. I couldn't recommend them more. Product and service is very good.
4 maart 2026
Antwoord van Zeussleeps
Hi Nicholas,
Thank you very much for sharing such a great review of your experience with Zeus, we really appreciate it.
We wish you many great night's sleep ahead with your Zeus device!
All the best,
The Zeus Team
Pads don’t stick keeps falling off even…
Pads don’t stick keeps falling off even when clean shaven
2 maart 2026
Antwoord van Zeussleeps
Hi Lawrence,
Thank you for sharing your experience with Zeus. If your Zeus device isn’t staying in place overnight or the hydrogel pads aren’t adhering properly, this can affect both comfort and the effectiveness of the stimulation.
We recommend reviewing the following guidance to help you keep your Zeus and hydrogel pads secure:
https://zeussleeps.com/blogs/news/keeping-your-zeus-and-hydrogel-pad-secure.
It’s also important to ensure that your device is positioned correctly, as proper positioning not only improves stimulation effectiveness but can also help the device stay in place:
https://zeussleeps.com/blogs/news/positioning-zeus-correctly.
Following these steps carefully should help you achieve a comfortable, secure fit overnight. If you’re still experiencing issues after trying these tips, please email support@zeussleeps.com and we'll be happy to help you fine-tune your setup.
Many thanks,
Team Zeus
Going on 3.5 weeks and still not…
Going on 3.5 weeks and still not recieved product. Tracking extremely vague.
19 februari 2026
Antwoord van Zeussleeps
Hi there,
Thank you very much for bringing this to our attention. A member of our customer care team will reach out to you to assist further and help to get your order to you as quickly as possible!
Many thanks,
The Zeus Team
This was not a good experience
This was not a good experience - gave me anxeity just before the device is switched on there is a time lag then you are hit with a electrical shock. Then the pads fall off in middle of the night, Found totally disruptive . Tried to return the device and pad for a refund will update you.
11 oktober 2025
Review zonder uitnodiging
Antwoord van Zeussleeps
Hi Rich,
Thank you for taking the time to share your experience with Zeus so far. We're sorry to hear that you have not found Zeus comfortable to use up until now.
We would be more than happy to offer personalised advice on how to find the right stimulation level for you and keep Zeus secure overnight. If you could please email our team at support@zeussleeps.com they will be able to help you to get the most out of Zeus.
Alternatively, if you would like to go ahead with the refund, the team will be able to assist in providing you with suitable return instructions.
Thank you for giving Zeus the chance to help!
Team Zeus.
Works brilliant
I have tried loads of devices to stop snoring. This is the first one that worked. My wife is so relieved!
24 februari 2026
Antwoord van Zeussleeps
Hi Richard,
Thank you very much for taking the time to share your experience using Zeus, we really appreciate it! It's really great to hear that you are getting such good results.
Sweet dreams,
Team Zeus
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