We were with GPS Trackit for years, they changed/sold to Zonar. Made us sign a new 3 year contact Our system never worked right after that. Reached out to Technical support numerous times with eithe... Toon meer
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Lees wat reviewers zeggen
I love the session and trying to understand as we move along, but she’s a bit too fast as we are moving along. I maybe wrong but it will help if we can ask questions before moving on to the next proj... Toon meer
Wow, I had been having some issues with miscommunications etc and Janet has been such a great help figuring out account out. She communicates clearly, concisely and as scheduled. She took the time to... Toon meer
Always receive five-star support from Trevor Hoyle. He is responsive and resolves our issues stemming from our recent migration to a new platform. All of the team at GPS Trackit are awesome to work... Toon meer
Bedrijf heeft geantwoord
3,8
Goed
272 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 16% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great presentation
The topics covered were applicable to functions I need. The pace was good - not to fast, but not dragging. Very informative and easy to follow
6 maart 2023
Training via Zoom Today
Zoom Training
The training zoom meeting was very helpful. It looks as though the software will be simple to navigate.
28 februari 2023
Great Information!
28 februari 2023
I really liked the LIVE webinar
I really liked the LIVE webinar! The presenter was very good. I appreciate getting the recording of the webinar because there was A LOT in there. This is my first time managing GPS Trackit so I need to review it a couple more times, at least. After that I think I can use the "help" tab or call customer service for help.
21 februari 2023
Our training teacher was terrific.
15 februari 2023
Savannah was very knowledgeable and…
Savannah was very knowledgeable and helpful. She answered all of our questions.
3 februari 2023
Savannah answered all of our questions…
Savannah answered all of our questions and was incredibly helpful and thorough.
3 februari 2023
The training was very informative.
The training was very informative. The training video's are so nice, and knowing that I can go back and review if I have questions. Thank you for the excellent training.
31 januari 2023
The trainer was very helpful
The trainer was very helpful, had a great attitude, and she made sure I understood anything she was explaining. Answered all my questions.
25 januari 2023
Antwoord van Zonar
Hi swalters, Thanks so much for your 5 star review. We're here if you need us!
The presenter offerred to send me a…
The presenter offerred to send me a recap video so I can replay things and get better acquainted with it.
5 januari 2023
My account manager Isabella is the BEST!
My account manager Isabella has made me love this company, she is so responsive, always figures out an answer to my questions, and is such a joy to talk to and work with.
30 december 2022
Review zonder uitnodiging
Antwoord van Zonar
Hi Delani - Thank you so much for the 5* review and the great feedback about your account manager. We'll be sure to pass along your sentiment regarding Isabella being one of the reasons you "love this company."
Thanks!
GPS Trackit Customer Experience Team
Knowledge of trainer
29 december 2022
Top-Rated Customer Service
The best Fleet management solution with the highest customer service levels!
29 december 2022
Review zonder uitnodiging
Poor customer service
The initial training is too scattered. It should be a step by step process. When an instructor states halfway through training that this step should be done first there is a disconnect.
Secondly calling in multiple times and put on callback system and not getting called back 4 times is not a positive response of product.
24 november 2022
Antwoord van Zonar
Hi John, We really appreciate your feedback. Upon seeing this review on Dec. 9th, we had one of our trainers reach out and schedule a one-on-one training session. Case notes in the system show we've successfully addressed any service issues you may have been experiencing. If you have any questions or concerns, please contact us at (866) 320-5810.
Thanks,
GPS Trackit Support
Webinar - Usage of Cloud Software
Very informative and helpful. Excellent response to questions during the webinar.
6 december 2022
Antwoord van Zonar
Thanks for your great review!
The teacher was attentive and patient
The teacher was attentive and patient. She described things well and made sure things were understood.
30 november 2022
Antwoord van Zonar
We appreciate the 5* review of our platform training. Thanks!
Training
I like the one on one training. The person was very good but I think that you need vides for the driver in spanish just not in english.
8 november 2022
Antwoord van Zonar
Hi John, Thanks for the great review! We appreciate your feedback on how we can improve our training videos. Happy Holidays!
GPS Trackit Support
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