Regular customer of dhruba tea from bardhaman.. unable to buy due to lockdown from lalbazar shop..very good alternative to buy from home and that too without standing in queue for long time..wonderful... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I am from Durgapur, ordered online Darjeeing leaf Tea(1000/- kg),today on receiving the consignment,prepared( in bone china tea pot) & consumed both of us. Really I found the meaning of Zyanna (gif... Toon meer
Excellent service 👌 Payment system also trustworthy! I never thought my parcel will come so soon.Regarding quality of Tea, Dhruba is continuing his legacy I have had from young age to my retired life... Toon meer
Delivery took long time, might be due to Covid situation, We ordered Fannings 1500(rs) KG price variety, the flavor of the tea was not as expected, hope the correct stock of leaf we have chos... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ZYANNA is a premier online store that started in 2019 in India and has expanded to the United States and Canada in 2023. The company offers the finest quality Darjeeling tea, Assam tea, and Dooars tea to consumers across India and worldwide. Headquartered in Kolkata, which is the hub of tea producers from Darjeeling, Assam, and Dooars, ZYANNA has partnered with esteemed tea garden owners to directly sell their products online. ZYANNA's dedication to delivering the finest teas extends beyond online sales. The company is dedicated to promoting the rich heritage and flavors of Indian teas, as well as engaging with tea enthusiasts through virtual tea tastings and sharing insights about the tea industry. As a socially responsible business, we are committed to supporting the local tea communities and promoting sustainable and ethical tea production practices. The company works closely with tea producers, ensuring fair prices for their products and participating in community development projects that contribute to the well-being of tea workers and their families. To ensure the quality and authenticity of its teas, We source directly from the tea gardens and follows stringent quality control measures. The company provides detailed information about the origin, processing, and tasting notes of each tea, empowering its customers to make informed choices and appreciate the unique characteristics of Darjeeling tea.
Contactgegevens
144/1 Narasingha Dutta Road, 711101, Howrah, Indië
- +919007523900
- contact@zyanna.com
- zyanna.com
4,3
Uitstekend
170 reviews
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
As usual
As usual, the service was very fast and quality of material was excellant. Hope the quality of material will not be compromised in future.
17 september 2020
Review zonder uitnodiging
First the product
First the product, it’s just 5 stars
Then service, well it’s 5 stars too
Very happy... pl keep it up
17 september 2020
Review zonder uitnodiging
I am pleasantly impressed by your…
I am pleasantly impressed by your timely delivery and for excellent packaging. This has been my maiden purchase fm u. Wish to buy also in future.
16 september 2020
Review zonder uitnodiging
Some item was missing in the delivery…
Some item was missing in the delivery although payment was done;if I overlooked,it would be my loss;also there was harassment bcaz of waste of time n energy;it was also found that my comments in their Facebook page was deleted by them without the courtesy to intimate me. The good side is on my complaint, they took action promptly; hope next time will have better experience.
15 september 2020
Review zonder uitnodiging
Excellent quality tea with nice…
Excellent quality tea with nice tracking via WhatsApp too. Happy to order always.
14 september 2020
Review zonder uitnodiging
Please to be more prompt and less…
Please to be more prompt and less taking time for delivering the items.
12 september 2020
Review zonder uitnodiging
Good Product
11 september 2020
Review zonder uitnodiging
Excellent service and superb quality
11 september 2020
Review zonder uitnodiging
Prompt delivery.Ordered on 5th Sept and received on 9th
Ordered on 5th Sept and received today on 8th Sept at Garia (Kol-84).
Good packing. Tea pkt not yet opened. Expect to be of good quality.
8 september 2020
Review zonder uitnodiging
Very Good Packing
Very Good Packing. Ordered on 28th August,got it delivered on 7th Sept at Chennai. Have been using dhruba tea for the past 10 years. Excited that it's delivered all over India. If you are ardent Tea lover go for Dhruba and their tie up with Zyana is good for packing and courier
7 september 2020
Review zonder uitnodiging
Service is poor
Took prolonged delivery time to deliver in Kolkata! Status of order need to be updated regularly. I got update only after contacting online.
6 september 2020
Review zonder uitnodiging
Very good and prompt service
28 augustus 2020
Review zonder uitnodiging
Good tracking system post ordering
Good tracking system post ordering. Regular communication in regards to thr the order & despatch status. Courier person's name , no given for tracking. Also get a call wheather I hv rec'd the package or not. It's a really a good service rather customer delighted services.
27 augustus 2020
Review zonder uitnodiging
I did not receive the product yet
I did not receive the product yet. I only got a message saying order is out for delivery but did not get any call or no one came to my place for delivering. A while ago I got a message saying the order is delivered but I never got the order. Please deliver the product ASAP or refund my amount.
27 augustus 2020
Review zonder uitnodiging
Very poor quality of tea
Very poor quality of tea, I was disappointed to buy these products, actually I bought 400 kg of Darjeeling fanisns but quality is very much poor,no more flavour is found.
26 augustus 2020
Review zonder uitnodiging
Antwoord van ZYANNA® India
Sorry for the inconvenience. Our team will contact you tomorrow and will replace it with new one
Overall service is good
Overall service is good, well packed and deliver the same as per your stipulated time. Still I don't open the package.
26 augustus 2020
Review zonder uitnodiging
Antwoord van ZYANNA® India
Thank your for your feedback
10 days for delivery at Delhi a bit…
10 days for delivery at Delhi a bit higher side, try to minimise it
24 augustus 2020
Review zonder uitnodiging
Antwoord van ZYANNA® India
Thank your for your feedback. We are trying to reduce the time of processing. We need 3 working days time to process an d dispatch. But due to several lockdown with the week days and restriction on total manpower, we are getting delayed. We are trying to overcome this as soon as possible
AWESOME
AWESOME. Thanks a lot. Quick service provided inspite of COVID 19 and Lock down. Hats off.
22 augustus 2020
Review zonder uitnodiging
Antwoord van ZYANNA® India
Thank your for your feedback.
thanks for supply in stipulated time.
21 augustus 2020
Review zonder uitnodiging
Antwoord van ZYANNA® India
Thank your for your feedback.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.