Vermont Close Coupled Toilet inc Soft Close Seat
Had to wait awhile for delivery and delivery was expensive, but the price of the toilet was very good value cheaper then I could find for a similar style at the major DIY retailers.
When I inspected the toilet pan closely I noticed it had a hair line crack in it and informed Victoria Plumbs customer service by email, NEVER HEARD FROM THEM APART FROM A automated response confirming the receipt of my email, SAYING THEY WOULD CONTACT ME ASAP, I NEVER HEARD FROM THEM AGAIN!!
So I would rate there customer service, no stars out of 5.
Decided to keep the toilet as the crack would be covered up by the cistern, and when the plumber fitted it the toilet looks very nice, ,apart from the toilet seat not fitting flush in the middle ( fits over to the right which niggles me, and no adjustment)
And no fitting kit included in the purchase of the toilet, apart from that it flushes good but will wait to see how it is in a few years time.