Really disappointed
Really disappointed, Only 1 stock plants vintage received and not in great condition. The plugs were loose and some missing and others empty, out of 45 I have just about 30 to plant. The tomatoes "Belriccio" have not been delivered and they are no longer available on your web catalogue.
To add insult to injury I am receiving email offers from you advertising my purchases at much reduced prices!!.
To compensate and retain me as a customer I request and require the following;
Cancel my order for "Belriccio", and the remaining stock plants, Credit my CC with this and the difference in price of the tomatoes plants i.e.
Grafted Shirley, paid £11.99 Reduced price £4.99 Difference £7.00
Grafted Moneymaker, paid £11.99 Reduced price £5.99 Diff. £6.00
" Crimson blush " £11.99 " " £4.99 " £7.00
Plus a reduction for the stock plants received, money for cancelled Belriccio" and stock plant orders.
Antwoord van Suttons
Thank you for your review. We can see that the Belriccio Tomatoes are not on your order and you have not been charged for these plants. We are sorry your Stock Plants were delivered damaged and we have arranged a refund for these plants and for the carriage charge. The difference in the price of the tomato plants you list are for different quantities. You have ordered the 3 Super Plugs for each variety and these have been sent to you. The tomatoes for £4.99 are for a single potted plant delivered in May. If you wish to amend your order please call our Customer Service Team direct.