They only received one star as I was unable to write the review without it. As everyone else says, DO NOT USE THIS SITE AND DO NOT BUY ANYTHING FROM THEM. They are thieves and charlatans. I ordered the dryer in early July and I am still waiting for it. Whenever I have sent emails, it takes at least a week to get a response. I have been told that the item has been delivered which it hasn't. There is always someone in the house and it could not have been delivered without anyone knowing. Despite this the company are telling me to go to the post office. Who would be so stupid as to go to the post office without a card saying the item has been delivered? Even though I have said this twice, they respond with the same email. I have learnt my lesson and will be taking care in future not to order from any unknown sites. IF YOU ORDER FROM THEM YOU WILL BE RIPPED OFF AND YOU WON'T GET YOUR MONEY BACK EITHER. They shouldn't be allowed to get away with this. The site needs to be shut down before anyone else loses their money.