Review over Groupon UK


Beoordeeld met 1 van de 5 sterren

Worst customer service ever, don't use Groupon.

Worst customer service ever. Bought a adidas voucher from them for £50 and they gave me a voucher with £0 credit. I did a PayPal case, I was told to close it so they will refund me which was a big mistake because Groupon has played me like a football with about 20 messages or more, it's over a month they have not refunded me. It looks like I've just lost £31.50,Now they say go to adidas, unbelievable. I bought the voucher from them not adidas. Adidas said its got nothing to do with them. Groupon are scammers will take them to trading standards so others don't have a problem like me. Fortunately I have all my correspondence recorded.

31 januari 2022
Review zonder uitnodiging

Antwoord van Groupon UK

Hi Savmor,

We’re very sorry to hear about the poor experience you’ve had with us so far. We will definitely take your feedback seriously and start working on our service improvement. If the issue is still ongoing, please write to us at sm.support@groupon.co.uk from your registered email address and we shall resolve this promptly.

Regards,

Charles P
Groupon Customer Support