I`m only sorry that I can`t give this company a minus score.
This issue has been dragging on for 2 months and I`m still waiting for a reply. my wife turned up for a spa day which had been booked by buyagift, (as the code was not working), only to be told that they had no record of the reservation. They have apologised and sent a gift of wine and chocolates but now nothing!. Voucher ref;10540755-BUY24444102