Ordered an air-fryer at the end of…
Ordered an air-fryer at the end of November and have yet to receive it. Granted IW used Evri as a courier so they should've known better but still...all a bit rubbish.
Antwoord van Ideal World
Good morning Mike,
We are sorry to hear about the issues you have experienced with this order.
Upon checking the details, we can see the goods were dispatched by the supplier, but we have received no further courier update which would indicate this may have been lost in transit unfortunately.
Due to this, and us currently not having the stock to offer a replacement, a refund has been processed for you. Please allow 3-5 working days for the funds to settle.
Apologies once again for the inconvenience caused.
Hope this has been helpful! Thank you for taking the time to leave this review.
-Matthew
Ideal Word TV