I recently placed 3 separate orders, 2 for spare keys and 1 for a lock with an offer of a spare sleeve included. 1 set of keys, I've heard nothing, order placed 21/07/2023. 1 set of keys has apparently been sent to but has failed to arrive. The lock has been received minus the spare sleeve.

So far not good, I await a satisfactory outcome, but with 3 orders and 3 problems it's not looking promising.

The keys that were sent out have eventually arrived, so happy with 1 of the 3 orders.

Issues with these orders have been rectified now, thank you. I have changed the rating to 4 stars from 2 stars accordingly.