Review over Step One


Beoordeeld met 1 van de 5 sterren

Originally i was so impressed that i…a

Originally i was so impressed that i bought loads and asked for them for birthdays etc instead of the usual socks and aftershave however my opinion has drastically changed as i am now down to my last pair. There appears to be a built-in life span by means of a thinner section at the rear that will tear after a given relatively short time. every single pair have developed holes in this area and lets face it they're not cheap so i think its a little disappointing. I have followed all the washing and handling protocols but still the holes appear. Reluctant to buy anymore until the piece at the rear is the same as the rest of the cloth and not noticeably thinner or whatever adaptation needed for more acceptable life. Big thumbs down on otherwise perfect boxers

18 september 2023
Review zonder uitnodiging

Antwoord van Step One

Hey Paul,

Thanks for posting a review for us.

Sorry to hear about the trouble with your pairs. If you're noticing holes and rips in the same spot, it might be a sizing thing. Usually, going up a size does the trick. Just so you know, we've got a 12-month warranty covering any manufacturer defects on all pairs.

We're all about giving awesome customer service and holding ourselves to high standards in our business. If you're up to discussing more about this, just shoot us an email with your order number at info@stepone.life.


Regards,
Rochell