Terrible company, horrible policies, avoid
Terrible company. Unfair policies. They make you return faulty products in person to your local store, rather than post them somewhere. And when you return the faulty item, they NEVER have another in stock, so you have to order another one, and then you have to RETURN to the store the next day. Ridiculous. Worse, when I collected my exchanged item, and took it home, and plugged it in, it was faulty. Did not work. So now they expect me to go BACK to the store a third and fourth time. P*ss take, that. Will not buy from them again. They were also being difficult about honouring my extended warranty cover even though what i returned was faulty, no fault of mine. Utter nerve.
Antwoord van Argos
I understand your frustration with the return process and the issues you've encountered with the faulty product. It's not our intention to make returning items difficult or to cause any inconvenience. I will make sure your feedback is passed on to the relevant teams so they can review the current policies and processes.