TREVOR THE ENGINEER.
TREVOR THE ENGINEER.
Not only did he resolve the problem. but he told me more about the operating of this scooter than the completely inadequate user manual did.
And because of him I changed my mind about returning it for a full refund as "unfit for purpose"
The only downside is how long i had to wait for the engineer visit.
But when I discovered how far he had to travel to me im not surprised.
Antwoord van Green Power Mobility
Thank you so much for your honest and detailed feedback. We’re really pleased to hear that our engineer was able to resolve the issue and provide the clear, helpful guidance the user manual didn’t cover. It’s great to know his support made such a positive difference to your experience and even changed your mind about returning the scooter.
We do apologise for the delay in getting someone out to you—it’s something we’re working hard to improve. That said, we truly appreciate your understanding, especially given the distance involved.
If you need anything further, we're always here to help.
Best regards,