Order cancelled with no explanation
Placed an order online this morning for 4 items and have received an email this evening stating;
SORRY, THERE’S BEEN A PROBLEM
WE’VE HAD TO CANCEL YOUR ORDER
Your payment card has been refunded
Definitely think ordering online from companies has become a waste of time. There are always problems.
14 augustus 2025
Review zonder uitnodiging
Antwoord van Tu clothing by Sainsbury's
Hi Tracey.
Thank you for your review.
We regret to hear about the cancellation of your order and the trouble you experienced. We appreciate you bringing this to our attention.
If you could please contact us on 0800 028 6658, or via Social Media (Facebook Messenger/Twitter (X), we would be more than happy to look into this further for you.
Tracey - Tu Clothing.