Adapted cabin NOT FIT FOR PURPOSE!
Adapted cabin felt discriminatory with no dressing table or mirror. A makeshift wooden ramp to balcony which was a trip hazard obstructing my access to the bed.
Only one power socket making it difficult to charge my powered wheelchair and other equipment.
Being told ."we gave you the cabins dimensions" did not prepare me for the poor quality of fittings and fixtures.
The photographs are misleading.
Not having the basic amenity of a dressing table or mirror feels insulting and discriminatory. This is the first time I have ever experienced this.
Antwoord van MSC Cruises UK
We regret any distress this caused you on your cruise. It is never our intention to make guests feel uncomfortable about their circumstances. We deeply regret any inconvenience this may have caused you. Please know that we are committed to creating a welcoming and inclusive environment for all guests, regardless of their abilities. Your feedback is invaluable, and we will use this to improve our policies to ensure that guests are treated with the utmost respect and sensitivity. With thanks, MSC Cruises UK