Harrassing me about my feedback
Once again forced to make a complaint about this company. This time because once again I had issues with my billing and had to contact ‘customer services’ . I then received an email asking me to rate the service, as the service wasn’t very good I chose the ‘sad’ emoji and now am being hassled by them about my feedback.
1 oktober 2025
Review zonder uitnodiging
Antwoord van Octopus Energy
Hello there,
Thank you for leaving us a review. Feedback is really important to us as it highlights areas in which we can improve.
I am sorry to read about whats happened here, but I also understand you do not want to discuss your feedback. If there is anything I can do, please do not hesitate to contact us. Thank you!
Kind Regards,
Jen