Apparently attempted delivery on Tuesday and advised they would attempt the next day but didn’t and now no update and can’t contact anyone.
Had I known the company used Evri I wouldn’t have placed an order with them!
*Leaving a message and someone getting back to you in the next 24 hours isn’t a good resolution or any help. People should be available to speak to at first point of contact or you as a company could do what you’re actually meant to do and deliver peoples parcels!
**4 days later and still no parcel or update regarding the delivery. Customer Services not getting back to me when they say they will and I believe delivery was even attempted on Tuesday as nothing on doorbell camera and photo ‘evidence’ which has now mysteriously disappeared was a pile of parcels in a car. Today is the last guaranteed delivery date so will be reporting to the seller that parcel not received.
***Another update! Spoken to the Evri delivery driver who we were told attempted delivery on Tuesday and he confirmed he didn’t attempt delivery, he hasn’t got a parcel for us and has no idea why Evri would say he has 😡