Review over Aica Bathrooms Limited


Beoordeeld met 2 van de 5 sterren

Not the best experience

Didn’t give any between times for delivery just a particular day. I replied to the text which said they should ring me on the day to advise that I would need to be called to advise when they were on their way or a rough time. The next day I received a phone call from the driver advising me he was stood at my front door. I advised him that I said I needed to be rang and he said he could leave it as long as I messaged to say it was ok. I did contact Aica to advise them and they did respond professionally and quickly which has made me give 3 stars instead of 2. The shower enclosure that I got really isn’t great at all. It’s very flimsy and the pivot hinge doors have a mind of their own, there no real control as to how you want them to open and it’s probably only a matter of time before one breaks but I suppose you get what you pay for.
Edit: thank you for the reply. You tried to make it better by offering me £12 to change my review then offered me £24 but the strict instructions were only if I changed my review first! Obviously I didn’t accept because that’s underhand and deceitful and my review is genuine.

18 februari 2026

Antwoord van Aica Bathrooms Limited

Dear customer, thanks very much for your feedback, we will do our best to improve to make our customer happy, sorry for the experience.