Spotted a beautiful personalised sterling silver heart locket on their website, which I wanted specifically for my Daughter's 21st birthday. It was very reasonably priced so I placed my order. There was a bit of a glitch on the website when it came to personalisation so I called them, they took the details down over the phone no problem. The locket arrived 4 working days later and it was beautiful, personalisation was spot on, came in a wee gift box. My daughter was very pleased with it. Thank you Julian Charles, I will shop with you again.