Went in to buy some Rock Climbing gear. Asked the staff who didn't know much about Rock Climbing.

However one staff member who was on his day off was browsing in store. A staff member kindly asked him to assist, and he did so without hesitation. His name was Joe.

Joe was polite, very informative and went above and beyond in helping me. I can't thank him enough for today as I was stuck in choosing the right harness and other equipment to go with it.

Thank you again Joe!