Review over GO Outdoors - Bury


Beoordeeld met 1 van de 5 sterren

Cancelled orders off Website

Over a period of 2 weeks, I have ordered 4 times. Ist order I received 4 of the 11 items, with the other 7 being refunded as they were no longer in stock. 2nd order, ordered some of the 7 items that were back on the site as being available and 1 other item of Korda Tail rubbers which were in the sale at just under £3 normally retailing for £4.50ish. Again, all of the items were cancelled and refund given. So I purchased said Tail rubbers for the sale price plus paying £3.95 for postage. So all in all I paid £6.94 for a packet of Tail rubbers which normally retail for £4.50 (bargain). 3rd and 4th order, all the items I tried to order in the beginning which were said to be in stock and available, both orders completely cancelled and refund given apart from 1 item on the 3rd which I thought I'd use click and collect and 1 item will be sent for pick up. Now I look again on the site and the cancelled items are back on and available, I have ordered previously and have had no trouble at all. I know stock levels change all the time and things get missed but have to chuckle when the things I want are there but cannot purchase. Thanks in anticipation, S.Russell.

27 februari 2026

Antwoord van GO Outdoors

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team