My husband needed walking shoes and I needed a lightweight waterproof. We both found what we were looking for, and my husband got the only pair of his chosen boots in his size, thanks to the efforts of Maxine, who left her own section to assist him and went to some lengths to search them out for him. She also pointed out to me the sales rail and suggested I check it for a suitable jacket, which I did, although I stuck with my first choice in the end. We found the store easy to navigate and well laid-out, and all the staff we encountered friendly and helpful.