Verenigd Koninkrijk
Review over EDF
Great service from the EDF team 7 especially Nicola, had a query about bill, Nicola sorted it out asap.
Antwoord van EDF
Hi Philip, we're happy to hear that your billing query was resolved quickly. We appreciate your positive feedback regarding the service you received from Nicola. Thanks, Kirsty
Review over DPD UK
No knock on the door, don't even know where the parcel is, no note put through the door
Review over Sthelenslaw
Excellent service from Julie and the team, kept us updated every week dispite dealing with purchasers difficult solicitors, would definitely recommend them
Review over Original Cottages
Great cottage and amenities, lovely views and our hosts were very friendly and even better they supported Everton
Review over Tails.com
Tried numerous times to update bank details, dispite bank approving authorisation and being then returned to the Tails site my card has not updated and as there is no contact number you can not speak to anyone. Plus I also requested a change in the food for the dog and again nothing updated. No doubt there will be a company who will want my business out there , Just had a phone call from Becca and problem now sorted out and account now up and running thanks
Antwoord van Tails.com
I'm sorry to hear you've had trouble updating your payment details. As a dog owner myself using Tails.com, I understand your frustration with wanting to reach out about this and change Lottie's food.
Our Customer Experience Team is here to help via email and social media. We usually respond within a day or so on weekdays, but over the past few weeks, we’ve had an increase in inquiries, which has unfortunately slowed our reply time. Rest assured, the team's doing everything they can and working hard to get back to everyone as soon as possible.
It’s important that you have a smooth and positive experience, and I'm sorry this hasn't been the case for you. I’d like to help you with these issues so your deliveries can run smoothly. I’ll get in touch with you directly so we can do just that, and I look forward to speaking with you.
Thanks,
Becca at Tails.com
Review over Tails.com
Service is ok, seems to have a problem with the system when ever I upgrade my dogs account and try to adjust her order it never works, puppy enjoys the meat but keeps going off the kibble and I have my doubts if each shipment is individual designed for the pets as my daughter dog has the same kibble as the puppy and her dog is 12 years old and it appears to be the same kibble dispite having different ailments.
Antwoord van Tails.com
I’m sorry to hear you've had trouble adjusting your puppies order, and that they're not enjoying the kibble consistently. That’s not the experience we want for you, and I’d love to help get this sorted.
Depending on their profile details (such as breed, age, allergens, etc.), we can tailor multiple recipe's, and I'd love for us to explore their options to see if there are any changes we can make to find something they'll love.
Your puppy’s recipe and feeding plan are individually tailored for them, using all of their profile details—including age, breed, activity level, and any specific health needs. Once I have your details, I’d be happy to explain the differences in recipe between your pup and your daughter’s dog. While some kibble pieces may look similar, the tailored blends are designed to meet their individual needs.
I’ll reach out directly to help with any changes to your puppy’s recipe and make sure everything is working as it should.
Thanks for your feedback, and I'm looking forward to speaking soon.
Dylan at Tails.com
Review over PAVERS
Good service, would have been five stars but site doesn't make it clear if product is lace up or slip on , picture appeared to show the same product which I had previously bought, upon arrival totally different to the picture. Couldn't be bothered to send them back
Review over Tails.com
Good service, pup seems to enjoy the food, but then again dogs will eat anything, if you follow the guidelines for the weight of the dog the amount of food you order is spot on,
Review over Yodel by InPost
Antwoord van Yodel by InPost
We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.
Review over YouFibre
Antwoord van YouFibre
Hi Philip,
Your kind words are like a warm hug on a chilly day. Speaking of which, we’ll embrace all of your feedback and share it with the team. Have yourself a stellar day.
If there’s anything else we can do for you, please reach out. We’re here to make your day good, better, brsk.
Warm regards,
Team brsk
PS. While you’re on a compliments roll, why not let a friend enjoy the world of brsk. Refer a friend and both of you could receive an Amazon voucher. Start referring now at https://www.brsk.co.uk/referral-program.
Review over GO Outdoors
Antwoord van GO Outdoors
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Review over GO Outdoors
Had relief staff in-store who didn't know were the order was, after finding order I purchased 3 other items, upon getting home I found that only 2/3 had been paid for and the 3rd had not been even put in the bag or even charged for
Antwoord van GO Outdoors
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Review over Chemist4U
Review over Vanquis
great service been with for over 10 years, all ways sort any problems I have had, I had a dispute with British gas, the team took on my case as I had paid with my card and won my case.
Review over GO Outdoors
Excellent products , but poor service in general lack of staff on floor to ask for help
Antwoord van GO Outdoors
Hi Philip,
Thank you for spending the time leaving us this review.
I'm sorry to read that your trip into one of our stores was lacking some support on the shop floor but I'm glad that our products met your needs.
If you could please contact us me at onlinereviews@gooutdoors.co.uk quoting the review reference #TP2107 in your email and providing the details of which store you visited and when I'll be able to feed this back to improve the experience you and others have next time you visit.
I look forward to hearing from you.
Thanks,
Jordan.
GO Outdoors Online Review Team.
Review over GO Outdoors
Antwoord van GO Outdoors
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Review over GO Outdoors
Good choice of products, pricing on tents were slightly confusing, good have done with a few more staff on shop floor to help with any queries.
Antwoord van GO Outdoors
Hey Philip,
Thank you so much for taking the time to leave us a great review!
I'm delighted to hear that you are pleased with our product range.
Thanks for your feedback regarding tent pricing and staffing in our store.
We hope to see you shop with us again soon.
All the best,
Charlotte,
GO Outdoors Online Review Team.
Review over British Gas
British gas engineer gave great service, but sadly still having problems, hoped after having a new boiler fitted would resolve problems but to no avail
Review over British Gas
Excellent customer service from Joe , explaining everything clear on concise
Review over 0800 Repair
Great service from Joanne Thompson very polite lady, very thoughtful credit to your company. Hopefully 0800 can cater for our needs , awaiting survey.
Antwoord van 0800 Repair
Thank you for your 5* Reply,
We really appreciate you taking time to provide positive feedback about our service
We hope you have a great day
