Philip

Not up to usual standard, we boiler cover with British gas, we booked a date for a repair, then had a phone call asking could we cancel the booking due to excessive work load in the area, I refused stating that we had no hot water and we had have health problems, engineer arrived on time and the requested day, bleed the system some air and grit came out, engineer said it's probably a plumbing problem and advise we get out a plumber, so still no hot water, and awaiting for gas company to come out and give us a quote for a new boiler

I had doubled booked for a show in April, so I sent a request in explaining my situation and requested a change of date, Meral picked up my email and sorted out my mistake with out any trouble great service from her she is a credit to the company

Better notification about renewing service products

Excellent service from Colan ,not pushy knowledge of products excellent

Typical gas company pull you in with usual promise, of no increase in monthly payment, then after a few months try to increase DD payment by stating that you not paying enough, dispite the customer and company agreeing set price for 12 months

Second time of using this great company, excellent prices,easy site to use

Site easy to use , little arkward to place text on pages, maybe it was due to first time experiance of using site

Great price excellent fitter arrived at stated time

would recommened site prices ok, but delivery times only start when they have processed order. ie order placed and accepted on a Wednesday order arrives on Monday 1 - 3 delivery paid for delvery ends up four days