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Verenigd Koninkrijk

Reviews

Review over ao.com

Review over GO Outdoors


Beoordeeld met 5 van de 5 sterren

Really good customer service

Really good customer service. The member of staff took time to listen to what we wanted, offered a price match and gave advice on a pair of insoles I wanted. Spot on. Thank you.

3 november 2025
Review zonder uitnodiging

Antwoord van GO Outdoors

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Review over Wetsuit Outlet


Beoordeeld met 5 van de 5 sterren

Spot on

Spot on. I ordered some neoprene boots at a good price and they arrived within a few days. A good experience.

13 maart 2025

Review over GO Outdoors


Beoordeeld met 5 van de 5 sterren

Great Customer Service...Great Store

I went in the Penrith Go Outdoors for the first time because I'd forgotten my boots and wanted a new pair anyway. I was served by Tony whose customer service and knowledge was excellent. I ended up buying a pair of Scarpa Boreas boots and they are great boots. The store was very big and well laid out. I would visit again if I was in the area. Thank you.

12 juli 2024
Review zonder uitnodiging

Antwoord van GO Outdoors

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Review over holidaycottages.co.uk

Review over Halfords Mobile Expert


Beoordeeld met 5 van de 5 sterren

Great price and convenience

Great price with an added online discount. Very convenient and quick. Good communication and customer service.

2 januari 2024
Review zonder uitnodiging

Review over Original Cottages


Beoordeeld met 5 van de 5 sterren

Good communications, lovely cottage

Good communications from the company. I knew where I was going and how to access the cottage. It just needed to have recycling facilities.

21 december 2023
Review zonder uitnodiging

Review over O2


Beoordeeld met 1 van de 5 sterren

Ineffective and inefficient customer service

Just ineffective and inefficient customer service. I was coming to the end of a 12 month SIM only deal, but overall, the end of a 3 year contract. I was happy with the service provided in terms of coverage. So, I looked for a new deal and saw that my previous provider Vodafone, had a good deal. You would think it would be simple to have a chat about price matching? Wrong. It was so difficult. One woman answered and immediately said "can you ring back tomorrow" before I'd even started talking. The next one I couldn't properly understand and within a minute, she'd sent me a PAC code! They really have no idea about customer service and that has to be the fault of Senior Managers at this company. A good phone answering problem solving customer service is paramount. A really, really poor show. I start a new contract with Vodafone today.

1 december 2023
Review zonder uitnodiging

Review over Atom bank


Beoordeeld met 5 van de 5 sterren

Easy to use

I had some money to invest. Atom offered a good rate. They answered the phone quickly so I knew I could talk to a person if needed and that it wasn't just an online account. Easy to download the app and set up security and easy to deposit my money via online transfer.

17 juli 2023

Antwoord van Atom bank

Hi David, thanks for the positive review, it is greatly appreciated :) QH

Review over GO Outdoors


Beoordeeld met 5 van de 5 sterren

Great customer service

I went in for a Cadac Safari Chef 2 and following the staff advice, bought a Safari Chef 30. (Basically it's the same product with a different name). All staff I spoke to were helpful and friendly. Molli was the staff member who served me and she price matched my purchase. Great customer service all round.

26 november 2022
Review zonder uitnodiging

Antwoord van GO Outdoors

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Review over Jet2holidays


Beoordeeld met 5 van de 5 sterren

Happy, hardworking and friendly staff

This is the first time we have been with Jet2 and did so because we wanted a holiday abroad but our usual hotel was booked up. We found the staff were all happy, hardworking and friendly. If we were looking for a different area again, we would use Jet2 again without hesitation. Their prices were competitive, inclusive of everything (flights/transfers/accomodation/food and drink) and their communication was excellent at every stage. We were greeted by staff at all stages from check in, to airport and back again, which made things less stressful. A great service.

14 augustus 2022
Review zonder uitnodiging

Review over GO Outdoors


Beoordeeld met 5 van de 5 sterren

Good choice of gear

Go Outdoors are stockists of major brands and offer a good variety of prices to suit all budgets. Their price match deal is second to none. We spent a few hours in store buying products for our sons DofE and got what we needed.

6 juni 2022
Review zonder uitnodiging

Antwoord van GO Outdoors

Hello,

Thank you for taking your time to leave us a review.

We are happy to hear that you are pleased with the different price ranged products we have available and you were able to purchase all the items needed for your sons DofE trip.

We hope you shop with us again soon.

Cheers,
Saanyah,
Go Outdoors online reviews team.

Review over The APC


Beoordeeld met 5 van de 5 sterren

Arrived safe and in good time.

1 februari 2022
Review zonder uitnodiging

Antwoord van The APC

Good Afternoon D,

Thanks for your positive review!

Regards,
Natasha.
Customer.relations@apc-overnight.com

Review over TestnGo Services


Beoordeeld met 1 van de 5 sterren

DO NOT use this company!!!

DO NOT use this company despite any positive reviews. It is robotic live chat! You cannot speak to anyone! You cannot upload more than one test result even if you buy 2 or more! This is a SCAM and they steal your money! We now have to pay more and are stressed to try and organise a face to face live test in a nearby city. We don't know if we will lose the holiday money. DO NOT use!

16 december 2021
Review zonder uitnodiging

Review over Castleberg Outdoors


Beoordeeld met 5 van de 5 sterren

Speedy delivery

First time I've used Castleberg Outdoors and I would use them again. Very quick email replies and quick efficient delivery service. Cannot fault them. Thank you.

7 maart 2021
Review zonder uitnodiging

Review over Stephensons Solicitors LLP


Beoordeeld met 5 van de 5 sterren

Very helpful

The person I spoke to (Sadie) was very helpful and explained the next stages of my complaint and what I had to do. She answered all my questions as best she could at this early stage of legal advice.

5 februari 2021
Review zonder uitnodiging

Antwoord van Stephensons Solicitors LLP

Thank you for your review. We are glad that we were able to assist you.

Review over Mobiles


Beoordeeld met 5 van de 5 sterren

First time using a none network company

I had never used a 'broker' before and I had been with Vodafone for 16 years. However they were too expensive for the phone I wanted. Mobiles.co.uk answered all my questions and gave me confidence to make the purchase. I'm now with another top network with a good phone at a good price. It was delivered the next day and I was kept updated on delivery times. So far, a good experience and I would recommend this company to anyone.

11 maart 2018
Review zonder uitnodiging

Review over Lakeland

Review over Rapid Phone Buyer


Beoordeeld met 3 van de 5 sterren

£72 quoted... £20 offered!

I obtained a quote online for an iphone6 and said it was faulty. There was no option to describe the fault in any detail but the wifi button was greyed out and wouldn't connect to wifi. The quote was £72. The postal bag and receipt arrived quick and they were quick to reply but only offered £20. That was insulting so I requested the phone back. They did send it back quick too. Their service was speedy and they kept in good communication. However this review is a 3 star because of the waste of everyone's time. They also wrote the reference number on the original box which doesnt help me to resell it. The online form should include a section to explain the fault where it is known, then the quote can reflect the true value or you should be able to speak to a technician before a quote is given and a decision made to send your property off.

8 juli 2017
Review zonder uitnodiging

Review over LightInTheBox


Beoordeeld met 4 van de 5 sterren

Good service recovery

I ordered 30 bulbs. Twenty were the same and ten were a different size in crushed boxes and looked second hand. I had tried and tried to contact them but they just repeated the same information on the 'ticket' without reading or understanding what you are saying. I thought that it was rubbish customer service and so I posted my review on Trustpilot. I have since been contacted by the company who have provided new bulbs and have therefore solved my problem with them and so I have reviewed my rating accordingly. I have to say that they performed good service recovery.

3 juli 2017
Review zonder uitnodiging

Antwoord van LightInTheBox

Dear Customer,

We sincerely apologize for the inconvenience. Please don't be worried cause we'll take full responsibility of that.

The supervisor of customer service created one ticket for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=15766342

Sincerely,
LightInTheBox Customer Service