C B of Hanpshire.

My experience is with the free stuff. I have benefitted from both receiving and giving. I appreciate the polite ethos and the understanding that commitment to an offer [giving or receiving] is expected.
All my transactions have been a pleasure.

Finishing details poor. The moulding of the push-on plastic caps was defective. The slot wasn't wide enough to accommodate the double thickness of steel at the edges of the uprights. If you forced the cap on, the plastic cap split. I got over this problem by cutting away the end of the slot where the double thickness of steel would be and if then pushed on firmly without stress.

The MDF shelf boards were inaccurately cut and wouldn't fit. I had to trim half of the shelves by 2mm to enable them to slot in.

The assembly instructions were ludicrous. The leaflet suggests you join the upright sections first and then build up from there. This makes the process terribly unwieldy. DON'T DO THIS! Instead follow the advice of most DIY videos and build them up shelf by shelf from the bottom. After t2 shelf frames have been completed, you have a rigid structure to work from and you proceed to join on the vertical extensions and build shelf by shelf from there.

Very reasonable quote. Have used them for many years so after setting up an account, getting a new quote is simplicity itself. I haven't had to make a claim yet and that's over ten years, so I can't say how good they at dealing with a claim. When I renew, I always check the quote but it is consistently reasonable.

Appointments kept promptly. Results of examination kindly and clearly explained. The young man who sold me my new glasses, frames, lenses and so on was utterly charming. So much so that he managed to make me part with extra cash to have upgraded varifocals. I managed, with difficulty, to resist his charm in the matter of polarising lenses for my dark glasses. Time will tell who won that tussle!

Your pre-delivery information was prompt and accurate. Your tracking was detailed and also accurate. Your delivery men were charming and helpful. The brought the new appliance right into the room where it was required. I wasn't expecting that. I thought delivery might stop at the front door.

The plant was very securely packed and arrived in good condition.

Bought a Kennedy 925mm quick clamp. Slightly worried by the fact that the illustration showed only a 330mm clamp. But a quick call to Cromwell cleared this up. The helpful assistant confirmed that they only showed one image for all 5 variants. Anyway I ordered it and it came next day as promised. Put to use immediately and did the job perfectly. I know you need to be careful not to over tighten these quick clamps but they will hold a piece of work entirely satisfactorily. I am now the owner of 3 sizes of these clamps and they are all easy to use and work well.

Prompt response from Staysure about my earlier problem to access documents. A website glitch involving scrambling my date of birth now rectified and I can access my documents normally. Thank you Staysure. But the date of this experience is Monday, 27th January 2025 and not the 26th. Trustpilot won't accept today's date!

Once I had realised that I had inadvertently frozen my account, it was brilliant with seamless peformance. When it would'nt work, an enquiry with Currensea was very promptly replied to and my folly politely pointed out1

Helpful advice before purchase guided me to the right item [bracket wall light]. Well packed and prompt delivery

Always ring promptly. Always polite, always helpful and explain everything clearly to one who knows very little about financial matters. I feel well supported and protected.

Very prompt response. Very easy inspection arrangements. Very polite representative who gave clear instructions. Difficult to comment on my offer as a competitor could not help due to a complete malfunction of their apps and email service. I was, perhaps a little disappointed in the offer [which I accepted] but to be honest my car had quite a few body damage issues.

Prices are consistently competitive. I buy seed straights, fat balls and suet cake mostly and often benefit from their special offers

The adviser was very clear, brisk and efficient. She was pleasant to talk to and the process was made simple, This was ideal because so am I.

Very helpful advice from bookings agent Kris, steering us through to the right choice for us and carefully listening and giving us plenty of time to choose.

Delivered on schedule and with appropriate notice.

Often buy 2nd hand books through ABE books and Awesome is a frequent supplier. I've ordered from them enough to be confident that I will get a copy in sound condition at a very reasonable price. I wasn't disappointed this time either.

Very reasonable price. Very light cloth, may not be as robust as well known more expensive brands. No belt supplied