Emily

We can’t recommend MOV8 highly enough. Their communication was absolutely
impeccable throughout our purchasing process, keeping us informed and
reassured at every stage. I have never dealt with a company that has given
such timely responses, an absolute godsend when buying a house. They
managed to meet our very short deadline with ease, which took a huge weight
off our shoulders. What stood out the most, was how genuine and
approachable every member of the team was – the best solicitors you could
choose, without a doubt. We will recommend them to anyone and everyone
going forward. They made the entire process of buying our home smooth,
straightforward, and stress-free. Truly a first-class service, and we’re so
grateful for all of their support. A special shoutout to Hannah Elliott, we
couldn’t have done it without her - a true asset to the company and a
genuinely lovely person. A massive thanks to everyone at MOV8 - Emily &
James

Octopus are by far the most knowledgable energy company out there. Every member of staff I have spoken to has been so helpful. Special thanks to the engineer that came to fit my smart meter today and also dino for answering all of my many questions. Thank you

Well, unfortunately, here we are again. Another review as I am being ghosted by wowcher and weekend breaks. I previously reviewed this company as not only did they ignore my request for a refund within 14 days of purchase but also they use very aggressive sales pitches and will bully you in to picking a destination and hotel you do not want and still have you pay more money for it. I mentioned both the Consumer Rights Act 2015 AND the Consumer Protection Amendment Regulations 2014, both in which they are in breech of, to be told “We understand the importance of consumer rights and want to ensure full transparency regarding our policies.” When in actual fact they do not. They have said to me they understand there are laws in place, however they have policies in place, which essentially trump the law, yes, I was told this. SAVE YOUR MONEY. They will ignore you and tell you they will ‘pass you over to the relevant person’ which basically means have the same person say the same thing over and over without actually acknowledging your request or understanding they are breaking the law. Please check Facebook for all warning posts before thinking of purchasing anything from this company. This has been ongoing for me for well over a week now, conveniently approaching the 14 day window for my refund. This is an utter scam and they think they are above the law. Rest assured, I will not stop talking about my bad experience and warning others to stay away from this company until I have my money back. Really terrible company and they should be ashamed of stealing peoples hard earned money like this. Please read my previous review for more information. I will be posting updated reviews daily as this is beyond a joke now.

Purchased 2 mystery holidays and got a destination which I had just come home from. The man was nice and swapped it no problem (they usually charge for this), however the hotel options according to google maps are a whole 2 hours walk from the centre. On top of the 40pp fee to pay to fly from any airport other than London (ridiculous), they wanted me to pay a further 80pp to get a closer hotel to the centre, yes it was 400yards but probably the worst looking accommodation I have ever seen. They use the worst hotels. I have only heard of few people getting nice hotels when they use as a last min break, assuming this is just what they have left and they use nice ones if they have to so they don’t have to spend more money. Upon looking at flights for the dates given and hotel it is much cheaper to book online myself. I have requested a refund which they have told me to contact weekender breaks for this. However no response from them and it was wowcher that took my money so it’s wowcher that need to refund it. Conveniently I have heard from others they respond to you just after you pass the 14 day refund window. They also claim you have ‘reedemed’ your voucher when they reveal your location to you, when in actual fact nothing is booked until you contact and agree this with weekender breaks, so they just scam you out of a £200 holiday and give you the lowest of the low accommodation, they need to learn what redeemed really means, nobody has lost money yet accept me. I purchased these initially several years ago and the hotel was reviewed so badly that we ended up staying elsewhere, again out of pocket. It was silly of me to assume they would have changed as a company and to have bought another one. I have contacted my bank to create a claim as the services promised have not been provided. To assume anyone wants to stay a 2 hour walk from the centre during a city break for 2 days is insane. I now have to wait until FEBRUARY for the merchant to get back to my bank with their response, well out of the refund window and really missing the point of a Christmas present, I guess that’s what I get for planning ahead and giving them a second chance. Avoid these companies at ALL COSTS! Take a look on Facebook there are groups which tell you just how much of a scam this really is, if only I had read these first. Hoping someone will find goodness in their heart and give me my £200 back, or Christmas will be a sad one this year. Just glad I didn’t give in to them on the phone and pay more. Please be careful!!

Amazing & quick customer service. Thanks to Constance :)

Missy empire aren’t the best but for the prices they are good, but lee from customer services was great and sorted things out as quick as possible!

Amazing satchel, great quality and looks stunning