Mr Richardson

I wish to acknowledge the excellent customer service provided by the Manager and staff of Wynsor World of Shoes store, Hessle Road Hull.
I have used this store on occasions and always receive a good quality of service.
Today I had cause to return a pair of faulty Sketchers walking boots due to a faulty product.
The manager was polite, helpful, very professional and was able to resolve the problem immediately with minimum fuss.
I am grateful as a customer, and will continue to recommend the store in future.
Please pass on my gratitude to the manager and staff.
Thank you

The engineer rang in advance of his visit to provide a time to expect him.
He was punctual, polite and friendly.
He was familiar with the system and checked it thoroughly, giving advice where necessary as to the continuing maintenance of it.

I have already reviewed the excellent service we received whilst choosing our suite from ScS Sofas Hull.
I am happy to say that the suite has arrived safely and we are delighted with the final product.
Delivery was prompt and we were kept informed by text/call all the way along the line. The drivers were efficient, polite and followed their Covid guidelines.
The whole experience has been a very positive one.

Every effort was made by staff and the store to abide by the COVID 19 regulations which was encouraging and reassuring.
We were welcomed by a helpful member of staff who explained movement around the store and the offers available.
We were assisted by a Michael and later Paul who were both polite and helpful throughout. We did not feel pressured and were shown alternative choices which were relevant to our needs. We were given the time and space to make an informed decision and a suite was chosen.
The purchase procedures were explained thoroughly detailing all our options.
Altogether a very good experience and I would recommend the store unreservedly.