Wynsors Reviews 1.985

The customer service is wors
e the useless. I bought two shoes 1 slip on & one pair of shoes. They sent two sets. I was told to. Take it to a evri point. I couldn't I was ill. So I offered to buy the extra shoes nothing. I was honest enough to tell them they'd sent 2 sets instead of one. I haven't heard anything from them. I am extremely retisent to deal with them again. The way I've been treat is outrageous. & dissapointing the shoes are still in a wynsor bag

No hassle decent sales guy very well presented and got what I needed

Joanne is always so welcoming and I love coming into store the staff are always really helpful.

First class service from staff member very nice and helpful

Staff were very friendly and nothing was too much trouble.

lovely staff at the barnsley store today polite and helpful great customer service. went to pick up an item I'd reserved lovely helpful staff 😊

Ladies working today where very considerate & friendly service .

The staff was very helpful nothing was to much trouble all very friendly credit to them 😊😊

So disappointed with this company. I ordered some Adidas trainers for my son for Christmas. I get him a pair every Christmas.

He wore them for about 10 minutes and they pinched and rubbed his heels so he had to return home and change. He had thought they were tight due to newness.

I returned these for quality control and they were found to be the incorrect size. So rather than offering to refund or replace I was told that as they had been worn (for at the most 10 mins) they could not offer a refund and I had to organise for the to be collected for return!

I actually asked if they were kidding. They had sold faulty goods, they wouldn't replace them and had the audacity to tell me I had to arrange and pay for the collection and return! What a cheek and terrible customer service.

I received a reply saying as a gesture of goodwill they would refund me.

Am I wrong to have expected to have been refunded or a replacement made? They had sold me faulty goods for which I am sure I am entitled to a refund, but make it sound like they are doing me a BIG favour and making a goodwill gesture.

I will not be using them again and you have lost a regular customer.

Good helpful service. Good prices. Great choice

Brilliant Service.The staff go above and beyond every time we go in .My husband has great problems with shoes and as his foot has been broken. Nothing is to much trouble for them. We have shopped there since the opened in Swalwall.

Helpful with us not knowing what work shoes to get great communication and service and thanks for your help

lovely shop assistant helped me pick some shoes for funeral.

Visited the Macclesfield store to buy a pair of wellies. The female assistants were very helpful and engaging and my purchase was good value. A positive experience.

Very pleasant people and really helpful good quality shoes

We visited the Dalton shop. It was lovely clean shop, had plenty of space & seating to sit & try on the shoes etc... the staff were polite & helpful.

Good range of footwear ,nice relaxed atmosphere and very helpful, polite and happy staff,

Comfortable in store very helpful staff makes buying shoes a pleasure

Good customer service, great products

Staff were very friendly and helpful throughout. Upon entering had a very warm welcome and offer of assistance. Everything well organised and easy to find.