Stephanie BusyBee

Verenigd Koninkrijk

Reviews

Review over Yoto

Review over Together Dental

Review over Natural Baby Shower

Beoordeeld met 1 van de 5 sterren

Parcel not delivered to the requested…

Parcel not delivered to the requested parcel drop off. Several days late and still no news. Will miss christmas so i have to purchase the items from another store at the last minute. Very very poor service and comms

16 december 2025

Antwoord van Natural Baby Shower

Hi Stephanie,

Thank you for taking the time to leave a review.

We are so sorry to hear that this had occurred with your parcel.

I can see that my colleague had been in touch to assist you with your parcel, and this had then been safely delivered on 23rd December, in time for Christmas.

Kind regards,
NBS Team

Review over Hunza G Ltd.

Beoordeeld met 5 van de 5 sterren

Great product

Great product, packaging was beautiful. I received my order very quickly. The return process was seamless (I returned 1 item).

16 augustus 2024
Review zonder uitnodiging

Antwoord van Hunza G Ltd.

Hi Stephanie,

Thank you for your review!

I'm so glad the purchasing process was an easy one for you, right from ordering to returning.

We think our products are great too.

Kindest,

Lily

Review over SMALLABLE

Beoordeeld met 2 van de 5 sterren

Returns are not easy as it goes to…

Returns are not easy as it goes to france and import taxes are high. A never again experience for me sadly

31 december 2022

Antwoord van SMALLABLE

Hello Stephanie,

We are saddened to hear that.

Besides, we do mention very clearly on the website our custom procedures in our terms and conditions but also, twice in the basket section, before the order finalization, confirming that Smallable refunds custom fees as soon as you can provide us the invoice or payment receipt.
Plus, since the Brexit was established, we added a coloured window for our UK customers to also confirm that custom fees are refunded for this destination too.
We are sorry you have not noticed them.

Nevertheless, I am really sorry our Return policy does not fit your expectations.
Our team is currently thinking about solutions to make our customers' return easier to process from abroad.
Indeed, we recently worked on our logistics, and then our shipping prices, and the return process will be on the roadmap soon.

Kindest regards,
Smallable Customer service

Review over Poptop Events