Dan

A disaster, their product has serious glitches, and their customer service is totally dysfunctional. We joined Xendit early on, during their inception, and contributed to their development. We lost large sums of money from credit card fraud, though we persisted, perhaps foolishly. We now have a serious glitch with their payment system, which means we cannot process online payments, and again we are losing large sums of money. Their customer service is totally useless, you end up on an endless track of "we'll respond shortly" - we have been waiting more than 24 hours, we've had only automated responses, and no action to address the glitch. We have the benefit of having a contact in Xendit, outside of customer service, but even they have been able to do nothing. BE AWARE, Xendit is a disaster and will most likely have a serious negative impact on business.

I bought the RAIDLIGHT Ultralight 24L, Desert Gaiters and the 7 day MX3 nutrition pack, all for the Marathon de Sables. They were all a DISASTER. The ultralight stitching broke on the first day, the side adjustments were hard to impossible to use, and had various rough edges that caused discomfort. The gaiters also came unstitched and they are difficult to fit and remove due to a very narrow top band. The food is tasteless, which may be a personal preference issue, but the advice on the pack is misleading - despite following instructions to add boiling water I ate crunchy pasta! I would highly recommend to stay away from at least this raidlight products!

Aurora Bologna from Clements gave us 5 star service. Clements provide a great service, made so much better by having the pleasure of dealing with Aurora, make sure you deal with her when you're signing up.