TB

I’m an adult South Asian woman living with severe eczema and topical steroid withdrawal. I came across this balm out of desperation, and I’m so glad I did. Most of the reviews seem to be for children and babies, but it absolutely works for adults too.

I purchased the hair oil, Rescue Balm, and Zinc Balm. I love the hair oil for my dry ends, and the Rescue Balm has been a lifesaver. I didn’t personally get on with the Zinc Balm, but that’s okay — everyone’s skin is different. I’ve just ordered the Calming Balm to see which one I prefer.

I chose DS because their customer service is better than Thunderbird, which I was also tempted to try. The balm doesn’t burn or sting at all and has helped heal my lip and eyelid eczema. My skin isn’t currently broken or weeping, so I can’t say how it would perform in that situation, but based on my experience, this product is definitely worth trying.

A side note for transparency the company's system automatically issues a £10 voucher for each review people leave on their website, regardless of the rating. This review was written independently and was not influenced by that offer :)

Great company – affordable and reliable
Really happy with my experience so far! Prices are more affordable than many others out there, and there’s a nice welcome discount (use code WELCOME10 when signing up).

Customer service has been excellent — I hadn’t received an email confirming dispatch or providing an ETA, but when I reached out, the team quickly replied with an update on my delivery.

I ordered a 90-day supply of lenses, which arrived in two parts — one month’s supply first, followed by the remaining two months about a week later. This wasn’t an issue for me as I didn’t need them urgently.

The only thing I’d improve is the email updates, particularly around dispatch details and how many packages to expect as I would have been annoyed if they came separately and I had a longer trip planned

No issues and the recipient received the parcel in good condition.