123 Pools Reviews 

Great price, slick delivery.

Outstanding service, very knowledgeable staff whose support was highly valuable.

The cleaner arrived safely and well packaged. It is simple to use and seems to work well.
Delivery was a bit disorganised - I received a message to say the courier company had been trying to contact me to check the delivery date was suitable, but there were no missed calls or texts so this seems unlikely.

What an exceptional company. From start to finish they were absolutely faultless. The speed of response from my initial chat to find out the best product, through to ordering was faultless, fast, friendly and efficient. Delivery was exactly on time and follow up customer care through to installation was superb. I can whole heartedly recommend this company as a market leader in customer care and product pricing.

Nick was amazing at sorting any issues out asap , customer service is top priority with these guys , so we are giving them a 5 star rating.

Great service, thanks to Nick for sorting out a problem with the Post Office, and at the speed of lightening! We are up and running within hours! Will not hesitate to order again from this company.

Answered all my questions in good detail, advised on additional fittings I required and very prompt delivery to Scotland. Highly recommend.

My order was promptly dealt with, dispatched quickly, we were kept informed re delivery and my new “ sharkie” is a cracker. Thank you 123 pools.

Excellent service , extremely pleased with my purchase. The only issue was the time of delivery, but I am an impatient soul.

I ordered a pool vac from 123 Pools, which got lost in the post. Immediately, and without questioning, 123 Pools sent a replacement (meaning they had two out for delivery but had only been paid for one). This is exemplary customer service. The company has my full, 100% endorsement.

Really helpful
Easy and straightforward

Fast delivery, best price and great heat pump.

Good quality paddle board, fast and efficient shipping. I recommend 123 Pools

Very Helpful, easy to order fast delivery, great after sales service

Fantastic company to deal with. Espcially Paul.

Had a couple of issues with converters and pipes, all quickly resolved and always there via chat to deal with any queries I was having.

Superb service. Had a problem with a new robotic pool cleaner and spoke with Nick whom promptly sorted out an immediate replacement without any quibbles. Very refreshing to see such a true, honest & customer orientated company and where nothing was too much trouble. Highly recommended!!!!

Quick delivery and very good customer support. They also had the best price!

I bought a Pool Buster Max from 123 Pools, it was the best price online, beating Amazon by miles. The delivery was free and quick - what's not to like?