12 Volt Planet Reviews 

Spoke to Graham at 12 volt Planet for a product I could not get anywhere and he managed to find what I needed in no time excellent customer care from this company many thanks to Graham for his help I would strongly recommend this company 👍

I had cause to ask for some help from 12V Planet with regards to changing an electrical system in my campervan. 12v Planet offered support with this promptly and in a way that made me feel very happy to purchase from them - still a project in process by great experience so far

Brilliant customer service. I ordered a Truma INet X Connect box and an adapter. Both arrived next day and were packaged well.
The adapter was the wrong one, so I returned it easily with their online returns form, they emailed me the postage label, and off I went to the Post Office.
I followed the Tracking and when it showed as delivered, I called up and the lady I spoke with was super helpful. She said it had literally dropped on her desk as we were speaking and issued the immediate refund there and then.
Good solid company to deal with, buy with confidence. Thanks 12 Volt Planet, I’ll be back in future, and will review the Inet X Box on my YouTube Channel very soon.
Youtube / Abroad Yorkshire

Shockingly good experience, was really impressed how a warranty issue was dealt with so swiftly and professionally. One of the best customer service examples I've ever known.

What can I say a top company it’s easy just to steal stuff and get it posted quick which is brilliant which these do the next day but when things do go wrong not their fault they immediately put it right that’s when you can tell whether it’s a good company or not and these are 10 out of 10 very much recommend them

Bought a positive battery terminal for a car battery, excellent quality item, exactly as described, very competitive price.
Kept informed of shipping and arrived very quickly, would buy again from this supplier.

The team is incredibly knowledgeable and went above and beyond to supply me with top-of-the-line Victron products and electrics for my van build.
Their customer service is unmatched; they were always ready to answer my questions and provide helpful advice.

I would definitely be happy to recommend.

Thank You.

Fantastic customer service, I’ve yet to buy from anyone who can match it

Joe from email customer support was very helpful, polite and quick in replying to queries I had regarding the company's battery products :) Hope Joe or his manager sees this!

Great experience buying products from this shop, Joe was a great help on the phone helping me setting up my dc to dc charger. I would highly recommend buying products from this shop

$13 for single core 4AWG from 12v shop v $21 for 2 core from another supplier! That's a saving of $5 a metre as I needed black and red cables!

Everything they sell is more expensive than other suppliers including shipping.

Maybe do your due diligence and shop around.

Amazing service when I wanted to return something. Got a replacement product with a day. Highly recommend them.

Great experience.
There was a small problem with my (2nd) order, I contacted them and they responded and resolved the issue quickly. Exactly as it should be when issues arise.
Great service, would use again.

I've used this company a few times now and have always received the products, well packaged, good quality and quickly.
The web site is packed with info and well presented

Ordered a marine boat switch fused panel ,fitted it then had some rain and the lights came on when the switch was off !
Contacted 12volt planet to be told :it wasn't water proof ?? Boat marine ?? No refund offered ,useless for the job avoid

Fantastic customer service. Joe Miller was straight on the case when our solar panel arrived broken. He arranged for the broken panel to be replaced and three days later that issue is now sorted with a new panel in great shape. We've ordered from 12 Volt Planet before as we get our solar project off the ground and everything has been great. No hesitation in recommending this supplier. ⭐⭐⭐⭐⭐

⭐️⭐️⭐️⭐️⭐️ company! Brilliant customer service! Good quality products with fast shipping! Wouldn’t buy any 12v electrical products from anyone els

Excellent customer service. After placing an order I realised I had forgotten something, so sent email asking if it could be added.
Received auto reply stating closed for period, open again on Jan 2. Fair enough.
Then got another email to say item had been added free of charge (was small value anyway) and one day layer order has been despatched. And this on Dec 29th

12 volt planet are a fantastic company to deal with. Totally recommend.

I had a customer who wanted to live off grid with his motorhome. I spoke to Richard ant 12 volt planet and he put together a great package of equipment for him to suit his needs. Richard helped with cable sizing, circuit protection and wiring diagrams. We had a few issues with setting up the app and he talked us through it.

There delivery was great, the products they sell are top quality but their customer service is fantastic.

I would like to thank Richard and 12 volt planet for all their help.

Gary wells
Wellow leisure services.

Ordered from 12 Volt Planet several times during my ongoing campervan conversion. They have a comprehensive range and an excellent website with extensive information and educational resources, including an invaluable voltage drop calculator. They don’t always have everything you might want in stock but I suspect this is supply chain related rather than them as an organisation.

When I have contacted them they have replied promptly and resolved my issue (which was my fault) immediately with no hassle at all.

Would strongly recommend for anyone working with 12 volt electronics.