1Cover NZ Reviews 

The live chat was helpful. Lydia answered my questions in a clear manner. But the general enquires phone line was a joke as nobody answered after 21 minutes on hold so don't bother listing this as a service.

Easy to navigate

Easy communication and a reasonable rate.

Your staff member was very clear and efficient in advising me of the process policies and costs.
It was excellent to bee able to discuss my requirements with a real person and to be able to understand her.
Well done. Thank you.

Mia was patient and responsive. I was assured by the end of the call. The only (minor) comment I would make is that she clearly had a script to read out at one stage, was it liability or some legally thing?, anyway it wasn't in keeping with her relaxed but informative manner.

Ally answered straight away and provided the information i needed.

Quick, easy and comprehensive. All good.

Mia understood everything we had included in our quote request & was thorough and clear about what ICover were offering us. We had contacted a couple of other companies but they tried selling us benefits that we didn’t require and as a consequence the price went through the roof.

Taylah was exceptionally patient; she assisted us with multiple changes and we appreciated her help.
I had also attempted a chat with another agent, her name was Lydia. She did not help and told me to ring an 0800 number for assistance. Taylah was OUTSTANDING.

Easy site to navigate, informative website, competitive rates

I travel quite a lot and I have found that the 1Cover NZ travel process to purchase travel cover so easy to do and instant confirmation. It is a relief to tick that box and then move on to packing.

I found the online process quite straight forward. Hopefully, the claims process , when need be, is also the same.

Easy to sort a quote online and reasonable price. We have always booked our travel insurance with 1 Cover and while we have never had to claim, the process of sorting cover is so easy and affordable.

very easy website to navigate and fast response

It was a great experience; so easy to navigate the questions!
Also, the cost was excellent when compered to opposition companies.

The process of applying for travel insurance is easy to understand and follow.
If I didn't know the information needed, there was always an explanation to look at.
The price is also very reasonable, especially for myself and 2 children.
This is not my first time using 1 cover, and I will always come back.
Thank you.

Very easy to get quote and continue onto payment. Thanks😊

Clear & easy to follow format.
Pricing is very competitive. Have used this company many times.
Cover for pre-existing conditions very reasonable in comparison to other travel insurance we have used.

Simple and easy to follow. No hassle made very easy.