1st Call - Window & Door Repairs Reviews 149

TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Service from start to end was fantastic from Alicoming out to visit to the measuring team and Aqib the installing very kindand friendly work completed to a high standard. Just to top it up a curtasy... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Brilliant service from start to finish. The installation guy was top notch, took the blinds down, fitted the new units refitted the blinds, cleaned up and was gone is less than 45 minutes. Excellen... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Anyone wanting windows fixing i would defently reccomend this company ..i was told i couldent get parts and would need a new window and was quoted between 6 and 8 hundred pound for small bathroom .th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Good job done eventually,ten DG units replaced ,nine done on one day but one was missing so had to return next day! Generally very pleased but a text or call from them would have been appreciated. W... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reparatiebedrijf
  2. Glasreparatieservice
  3. Thuiszorg

Geschreven door het bedrijf

Why Replace When You Can Repair? We're committed to delivering exceptional service, honest pricing, and complete customer satisfaction, ensuring every job meets the highest standards. With over 40 years of experience in the industry, 1st Call has built a strong reputation for expert craftsmanship, friendly service, and fast response times. Whether it’s a jammed door, a misted glass unit, or a faulty locking mechanism, our skilled team can diagnose and fix the problem quickly and efficiently.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

149 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 62% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

The products were excellent

The products were excellent. The company were professional and installation was quick. I would recommend to anyone.

9 april 2026
Review zonder uitnodiging
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thank you for your kind words

Beoordeeld met 5 van de 5 sterren

1st class

1st call did an excellent job with the work I required,if I require anything else I wouldn't hesitate & i would certainly recommend them.

16 april 2026
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thank you Julie for your kind words

Beoordeeld met 5 van de 5 sterren

Anyone wanting windows fixing i would…

Anyone wanting windows fixing i would defently reccomend this company ..i was told i couldent get parts and would need a new window and was quoted between 6 and 8 hundred pound for small bathroom .this company came and sorted it out for me and the price they charged i was inpressed .the lad that done the work was very polite and friendly .all work was to a high standered so would defently recomend

16 april 2026
Review zonder uitnodiging
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thankyou so much for your kind words

Beoordeeld met 5 van de 5 sterren

Mrs Ali

Service from start to end was fantastic from Alicoming out to visit to the measuring team and Aqib the installing very kindand friendly work completed to a high standard. Just to top it up a curtasy call to check all has been completed at my satisfaction by the head team. I would defo recommend 1st glass .

16 april 2026
Review zonder uitnodiging
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Thankyou ALI for your kind words

Beoordeeld met 5 van de 5 sterren

1stcall

1stcall , did a great replacement of my conservatory glass door . Clean and tidy . I would definitely recommend them to anyone. And would hesitate to use them again .

16 april 2026
Review zonder uitnodiging
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Thanks Maark for your kind words

Beoordeeld met 5 van de 5 sterren

Very good experience from start to…

Very good experience from start to finish friendly team very well spoken helped through out the process very quick services from quotation to taking measurements and even with installation… Got windows done in past now comp doors too… our installer KASH was brilliant very nice very friendly and did the job better than anyone very neat and tidy recommend 1st call doors and windows to everyone.

14 april 2026
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Thank you Hassan for your kind words

Beoordeeld met 5 van de 5 sterren

Repair to my conservatory roof panels

The repair to my conservatory roof was first class. The service I received was excellent, the work was carried out in an efficient manner and the workman very tidy and polite.

10 april 2026
Review zonder uitnodiging
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thank you so much for your kind words

Beoordeeld met 5 van de 5 sterren

Brilliant service from start to finish.

Brilliant service from start to finish.
The installation guy was top notch, took the blinds down, fitted the new units refitted the blinds, cleaned up and was gone is less than 45 minutes.
Excellent service and very polite.

3 april 2026
Review zonder uitnodiging
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thank you so much for your kind words

Beoordeeld met 5 van de 5 sterren

Windows repaired

Nice and polite installers! Quick and efficient service they knew what they were doing!
Will use them again.
Thanks to everyone concerned.

8 april 2026
Review zonder uitnodiging
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thanks Janice

Beoordeeld met 5 van de 5 sterren

New Door …

From start to finish the information and customer service was very good and the door is amazing

12 maart 2026
Review zonder uitnodiging
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THANKS MARTIN FOR YOUR KIND WORDS

Beoordeeld met 1 van de 5 sterren

Absolutely disgraceful company..

Absolutely disgraceful company.. Avoid like the plague.. This is a Scam.. Got a quote for £2,100 for some windows and was happy to proceed on the basis and agreement of a 25% deposit with the remainder on completion even though they were trying to strong arm me into a 50% deposit arrangement.. However, after several visits from the surveyor, someone, who could hardly speak English, got in touch and started demanding full payment in cash so that they did not have to declare the work on their books and in return avoid paying Tax or a payment of 50% with the rest on completion.. Initially I refused but after seversl calls over a period of 7 days, they then offered to do the works for £1,900 so I agreed.. However, after agreeing I then received another call stating the job had been undervalued and the new price was £3,9750 to proceed and wanted the payment in full.. At which stage I hung up the phone and informed my Bank, Trading Standards and the Police.. As they have renegated on the agreement I will now see if I get any monies back

17 maart 2026
Review zonder uitnodiging
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I think you have the wrong company we are a repair company for windows and doors we never ask for 50% deposit up front please check you have the right company

Beoordeeld met 5 van de 5 sterren

Excellent service from initial contact…

Excellent service from initial contact to installation at a very competitive price.
The 2 fitters Mick and Nigel were brilliant and when finished all rubbish was removed and I had the do's and don'ts explained.
If your looking to get your windows or doors replaced I can highly recommend 1st Call

11 maart 2026
Review zonder uitnodiging
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THANKYOU FOR YOUR KIND WORDS

Beoordeeld met 5 van de 5 sterren

Very friendly and helpful staff quick…

Very friendly and helpful staff quick and easy valuation window fitter Very helpful friendly Very good workmanship lrft clean and tidy will be using them again

10 maart 2026
Review zonder uitnodiging
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Thank you Craig FOR YOUR KIND WORDS

Beoordeeld met 5 van de 5 sterren

Good customer service...friendly…

Good customer service...friendly staff...after care phone call to make sure everything was fine...will use again and recommend to friends and family

2 maart 2026
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THANKYOU iRFAN FOR YOUR KIND WORDS

Beoordeeld met 5 van de 5 sterren

Friendly people from the start

Friendly people from the start - received very good service from them and the problem was sorted at a very reasonable price

5 maart 2026
Review zonder uitnodiging
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Thankyou for your kind words and honest review

Beoordeeld met 5 van de 5 sterren

1st class service

We used 1st call repairs before and whilst they were here, mentioned about a large kitchen window that needed replacing, there was just £100 difference in the cost, so we opted from new. 1st class service from the salesman,surveyor,payments and installers.
Aaron rang this morning to do a customer check, that we were happy with the work and we are.

If your looking for repairs or new windows then we would not hesitate to use 1st call again.
True honest Yorkshire tradesmen.

6 maart 2026
Review zonder uitnodiging
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thankyou so much for your kind and honest review

Beoordeeld met 5 van de 5 sterren

Aqib was polite

The gentleman that came to sort out our windows was very pleasant, polite and courteous. His name is Aqib. I have an autistic young child whom he spoke to and didn't show any annoyance to.

Really appreciate the whole experience. Did everything on time and left the area clean.

Would Highly recommend this company

3 maart 2026
Review zonder uitnodiging
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Thankyou so much for your kind words

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