1st Choice Spares UK Ltd Reviews 

26.246
•
TrustScore 4 uit 5

3,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

The web-site is a bit from stone age and you're kind of buying blind because there's no way to attach photos or anything AFAIK. As a result a part I ordered was fine and a good deal, but some "com... Toon meer

Beoordeeld met 5 van de 5 sterren

Looking for a replacement wing mirror and using 1st Choice Spares to search for this was a smooth process. Offers for a replacement part came through immediately and I did my own research as to whet... Toon meer

Beoordeeld met 5 van de 5 sterren

1st Choice Spares sourced the parts I required very quickly and they were very fast with their delivery. When the parts arrived I could not believe the care that had been taken to package them.... Toon meer

Beoordeeld met 1 van de 5 sterren

I was scammed. I had discussed all details of part required before accepting the quote. The part actually received was poorly packaged, in very poor condition & wrong colour. Bright blue car wing m... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Automaterialenwinkel

Geschreven door het bedrijf

Find a part Fast! Buy cut price car parts with our free on-line part finder to save time and money. Tell us what you need and compare no obligation prices, then decide which star rated seller is best for you. We'll check stock from over 200 depots so you can compare prices on-line with no obligation. Why ring round yourself when you can do it all at once!


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

26K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,9

Alle reviews

(26.246)

139 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Hassle-free spare part sourcing

I needed a replacement air vent for a secondhand car I’d purchased and didn’t know where to start looking. 1st Choice Spares made it so easy - within an hour of putting in my requirements I’d had several quotes. I was able to select the best price and felt safe knowing that the transaction would be secure by going through them. A great experience and I will recommend to friends.

26 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Having tried two national companies

Having tried two national companies, I tried 1st Choice spares, I gave them the information and they found the exact part. The company sent a photo of the part I wanted to ensure I was happy before dispatching it.

19 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Helpful Company

1st Choice Spares sent me a company called RM Automotive who found a part I required and was delivered quickly, unfortunately when I took it to the garage I found out it was the wrong part. I contacted RM Automotive and they immediately arranged to have the part collected and sorted a refund. Many Thanks to RM Automotive.

12 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Replacement fuse box

I needed a replacement fuse box for my van , I tried 1st Choice Spares , and punched in my details and code number for the fuse box I needed , after 15 or so minutes I had a choice of three on their website .
I made my choice and with MGS Automative LTD in Macclesfield and made my purchase .
Excellent customer service and feedback .
I received my fusebox through the post within 3 days and it was well packaged .

5 augustus 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Really Happy

After trying the local dealer for rear headrest for a suzuki ignis, I tried this company. Had 3 quotes within the hour. All reasonable. I hadn't bought anything like this before so took a chance. Brilliant! The company delivered within 4 days and the head rest were correct. Very pleased with all involved and have already recommend to a friend. Thank you.

1 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent

Excellent. Sent info on the part i wanted, they confirmed that i knew the part was not the same colour as my vehicle and sent additional pictures that i asked for. shipping info was very clear and item arrived on time.

15 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Door Mirror

Found what I was looking for. A wing mirror got my Honda Insight. It arrived after a short delay by eDHL. In very good condition and well packaged. Reasonably priced. Would definitely use them again.

7 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

good lads very helpfully

good lads very helpfully sent my part in good time even sent pictures to comfirm the part was right it was wrong but they were fast in finding the correct part and sending it out will use them again

4 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Found me exactly what I wanted incl the price

I desperately needed a rear right hand door for my transit 350 mid height van. I tried EBay but they were rare and what was on sale was rubbish. 1st Choice found me a breaker with one and they even sprayed it for me and it matched perfectly. Reasonably priced including delivery. The breakers were Alf Kyme Van Breakers from Rochdale, Lancs and I owe them a big thankyou for sorting it all out. They were fantastic to deal with and so so helpful. Thankyou Dave

11 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Underhand dealings

My first quote for a tailgate came from Car breakers Birmingham for 525 delivered.
I rang them and they assured me it was the correct part. I asked for a photo, to be sure and the photo clearly showed it was from a different model. When I let them know this they sent me the correct photo but the price had mysteriously increased to 680?
I argued, on the phone that the only thing wrong with the first quote was the photo they'd sent but they were adamant that the correct tailgate was only available at the higher price despite the fact that they had all the correct information from the very beginning but had sent me the wrong photo. Cowboys!
1st choice cannot wash their hands of this kind of underhand dealing. It reflects badly on their reputation as it was their recommendation for a supplier.

23 juli 2025
Review zonder uitnodiging
Logo 1st Choice Spares UK Ltd

Antwoord van 1st Choice Spares UK Ltd

Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.

All the best
Customer Care - 1st Choice.

Beoordeeld met 1 van de 5 sterren

don't have what they say they have

I e twice ordered a part that is available and paid for it. Both times after a few days have been told they don't actually have the part.

10 augustus 2025
Review zonder uitnodiging
Logo 1st Choice Spares UK Ltd

Antwoord van 1st Choice Spares UK Ltd

Thanks for your recent feedback.

We are a Parts Location site and do not actually supply parts ourselves. We have asked you for information via Trustpilot as the name given is not identifiable in our database.

Unfortunately, you have not replied with that information [such as request number or email used to make an enquiry]. This means we cannot investigate further, or confirm that you enquired via our service.

We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and provide the information requested.

https://www.1stchoice.co.uk/contact

All the best
Customer Care - 1st Choice.

Beoordeeld met 1 van de 5 sterren

Shame on 1st Choice Spares for allowing…

Shame on 1st Choice Spares for allowing scammers on their platform!

I purchased a £1,300 gearbox through your site from “Foreign Car Spares Ltd” – what a nightmare. I received a faulty part, followed by the wrong part, and now they’re refusing to refund me. Even after diagnostics by Nissan main dealer and an independent garage confirmed the fault, they keep fobbing me off.

Foreign Car Spares has terrible reviews and a reputation for ripping people off – how can 1st Choice Spares continue to let them operate on your platform? You’re enabling this fraud. This has left me out of pocket on labour, storage, and transport costs, and without a working car.

If you care about customers, remove these dodgy sellers and take accountability for what happens through your site. Until then, I’ll warn everyone: Avoid 1st Choice Spares – they’re helping scammers profit!

#1stChoiceSpares #AutoScam #AvoidAtAllCosts #CarPartsFraud #ConsumerRights #ScamAlert #ForeignCarSpares #RipOff #TrustpilotReview #BuyersBeware

6 augustus 2025
Review zonder uitnodiging
Logo 1st Choice Spares UK Ltd

Antwoord van 1st Choice Spares UK Ltd

Thanks for your recent feedback.

We were sorry to hear that you were experiencing problems with this supplier. Our customer service team have been working on this on your behalf since your complaint reached us on 02/07/2025.
We do need to communicate with both parties in any dispute, and this can take time with some toing and froing.

The latest communication from the breaker is: 'We need to go through the basic checks. If you could take the vehicle to a garage, ask them for a report and if they confirm it is faulty, then we will of course refund you thanks'

If you wish to add anything further then please leave us a message here: https://www.1stchoice.co.uk/contact

All the best
Customer Care - 1st Choice.

Beoordeeld met 4 van de 5 sterren

Replacement parcel shelf for Citroen C1

I requested a parcel shelf for my Citroen C1 VTR (09 plate), and received quotes quickly ranging from reasonable to overpriced (in my opinion). I chose the lowest quote from A1 Allcars Ltd., which was received within specified delivery time, and was in excellent condition. However, I was disappointed to find that although the shelf fitted widthways, the depth was slightly too big, meaning it doesn’t lay completely flat when the boot lid is closed. I won’t be returning the shelf as it isn’t a major inconvenience, but just curious as how this would happen. Regardless of this, I would happily use 1st Choice Spares UK again.

28 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great for used car parts although some…

Great for used car parts although some parts are extortionate but hold out and u get a bargain, for example I purchased a used turbo for my van and 1 company wanted 368 and 2 days later a company wanted 75 so its rhe go compare of used car parts

12 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I was supplied with incorrect item.

I was scammed. I had discussed all details of part required before accepting the quote. The part actually received was poorly packaged, in very poor condition & wrong colour. Bright blue car wing mirror instead of white. It rattled when moved. Coersive response from supplier telling me I should keep part before a whatsapp message refusing my request for a refund & telling me to raise a paypal claim instead. Avoid this please. Go direct elsewhere for your parts.

14 juli 2025
Review zonder uitnodiging
Logo 1st Choice Spares UK Ltd

Antwoord van 1st Choice Spares UK Ltd

Update 05.08.2025
We understand that this has now been refund by the breaker.
All the best
Customer Care - 1st Choice.

Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.

Beoordeeld met 1 van de 5 sterren

Used 1st choice website for air con…

Used 1st choice website for air con compressor for Honda hrv , bought from MGS automotive spares , had to contact 1st choice customer services for MGS to dispatch after ringing MGS every day for 6 days , when received and had fitted by my mechanic sorted, air con compressor not working, rang MGS up , they want pictures, i went one better and sent videos and emails and rang MGS to resolve this , they want me to pay them again a sum of £364.80 for them to send a replacement. I have already paid them not forgetting my bill to my mechanic for fitting and regasing air con , now they are not responding back after all information they requested from me,have put a complaint to 1st choice website , do not use this garage , toooo much trouble

2 augustus 2025
Review zonder uitnodiging
Logo 1st Choice Spares UK Ltd

Antwoord van 1st Choice Spares UK Ltd

Update 05.05.2025
Our customer service team have advised you of the choices from the breaker:
Either send that one back and they will send a replacement, buy another and they will refund that one when it gets back, or send back for a refund.
These choice have been emailed 3 times to you.
All the best
Customer Care - 1st Choice.


Thanks for your recent feedback.

We were sorry to hear that you were experiencing problems with this supplier. Our customer service team have been working on this on your behalf since your complaint reached us on 01/08/2025.
We do need to communicate with both parties in any dispute, and this can take time with some toing and froing. If you wish to add anything further then please leave us a message here: https://www.1stchoice.co.uk/contact

All the best
Customer Care - 1st Choice.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer