1st Choice Spares UK Ltd Reviews 

26.246
•
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

The web-site is a bit from stone age and you're kind of buying blind because there's no way to attach photos or anything AFAIK. As a result a part I ordered was fine and a good deal, but some "com... Toon meer

Beoordeeld met 5 van de 5 sterren

Looking for a replacement wing mirror and using 1st Choice Spares to search for this was a smooth process. Offers for a replacement part came through immediately and I did my own research as to whet... Toon meer

Beoordeeld met 5 van de 5 sterren

1st Choice Spares sourced the parts I required very quickly and they were very fast with their delivery. When the parts arrived I could not believe the care that had been taken to package them.... Toon meer

Beoordeeld met 1 van de 5 sterren

I was scammed. I had discussed all details of part required before accepting the quote. The part actually received was poorly packaged, in very poor condition & wrong colour. Bright blue car wing m... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Automaterialenwinkel

Geschreven door het bedrijf

Find a part Fast! Buy cut price car parts with our free on-line part finder to save time and money. Tell us what you need and compare no obligation prices, then decide which star rated seller is best for you. We'll check stock from over 200 depots so you can compare prices on-line with no obligation. Why ring round yourself when you can do it all at once!


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

26K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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3,9

Alle reviews

(26.246)

139 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Very positive experience

Very positive experience - put in my request for a Ford (C-Max) alloy wheel, got several offers straight away from across the country and Ford Parts Oldham delivered the perfect wheel within days. Will call again! Thanks!

13 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Extremely disappointed

Extremely disappointed. Pump stopped working after a week, poor build quality and terrible customer support. Do not buy

24 juli 2025
Review zonder uitnodiging
Logo 1st Choice Spares UK Ltd

Antwoord van 1st Choice Spares UK Ltd

Thanks for your recent feedback.

We are a Parts Location site and do not actually supply parts ourselves. We have asked you for information via Trustpilot as the name given is not identifiable in our database.

Unfortunately, you have not replied with that information [such as request number or email used to make an enquiry]. This means we cannot investigate further, or confirm that you enquired via our service.

We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and provide the information requested.

https://www.1stchoice.co.uk/contact

All the best
Customer Care - 1st Choice.

Beoordeeld met 3 van de 5 sterren

Service was helpful but the item was not protected

Service was helpful on the phone and delivery was very prompt.
However, the item, a hatchback door, was not protected in any way before transit which left the paintwork vulnerable. There were paintwork chips on the edges, particularly the sides and lower edge that had to be repaired. These could have originated in recovery before transit. The delivery driver was careful during delivery but there was no edge protection or protection of any kind.

9 oktober 2025
Review zonder uitnodiging
Logo 1st Choice Spares UK Ltd

Antwoord van 1st Choice Spares UK Ltd

Thanks for your recent feedback.

We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.

If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact

All the best
Customer Care - 1st Choice.

Beoordeeld met 1 van de 5 sterren

Bought a part that was supposed to be…

Bought a part that was supposed to be with me today 5 days after purchase. Only now the breaker Scott parts refunds me saying part is not in stock!?! I needed my car for work! Why did they not tell me at the time so pissed off.

14 oktober 2025
Review zonder uitnodiging
Logo 1st Choice Spares UK Ltd

Antwoord van 1st Choice Spares UK Ltd

Thanks for your recent feedback.

We’re sorry to hear you have experienced problems with this supplier.

If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact

Our records show that a further 8 breakers' quotes were issued for this car parts request. Please log in to your account to view the details: https://www.1stchoice.co.uk/login

All the best
Customer Care - 1st Choice.

Beoordeeld met 5 van de 5 sterren

The team were really helpful

The team were really helpful and I got a response really quickly. They made sure that I got the right parts by asking for lots of measurements and details for the vehicle. I would use them again.

30 september 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Received several unsuccessful responses

Received several responses. Phoned for confirmation then was told item was actually broken. Raised request again, phoned a different supplier to confirm correct items, I completed a purchase; only to learn the following day that the part was not actually available.
Bought from eBay at a fraction of the price.

18 september 2025
Review zonder uitnodiging
Logo 1st Choice Spares UK Ltd

Antwoord van 1st Choice Spares UK Ltd

Thanks for your recent feedback.

We are a Parts Location site and do not actually supply parts ourselves. We have asked you for information via Trustpilot as the name given is not identifiable in our database.

Unfortunately, you have not replied with that information [such as request number or email used to make an enquiry]. This means we cannot investigate further, or confirm that you enquired via our service.

We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and provide the information requested.

https://www.1stchoice.co.uk/contact

All the best
Customer Care - 1st Choice.

Beoordeeld met 5 van de 5 sterren

This is such a wonderful service

This is such a wonderful service. My garage struggled to find the right parts for my car but luckily using this service I was able to browse different quotes and choose who I wanted to purchase from and what I wanted to pay. First class.

15 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Service

!st choice Spares were able to find me a Kia brake switched which I was unable to locate from numerous dealerships and other outlets. Was advised that the part was on a backorder and could take up to three months to be deliverd. On contacting 1st Choice Spares they immediately set about trying to locate the required item. I was kept updated regularly and after a short period of time I was advised that the part had been located. The service throughout was excellent and would highly recommend them

18 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Impressive service

Have used 1st Choice several times now and been impressed every time. From the start, you only have to enter Reg Number to identify the vehicle and if select the ‘email responses’ option then you quickly get 10 or more prices from various suppliers. Easy to use and will be back for sure.

11 september 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Poor communication.

Found 1st Choice spares quick to respond to request for spares then it was poor communication regarding delivery and contact. Finally got in contact, told part was damaged after 7 days money refunded

5 september 2025
Review zonder uitnodiging
Logo 1st Choice Spares UK Ltd

Antwoord van 1st Choice Spares UK Ltd

Thanks for your recent feedback.

We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.

If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact

All the best
Customer Care - 1st Choice.

Beoordeeld met 1 van de 5 sterren

Avoid MGS autos

We recently contacted 1st Choice with regards to a engine needed for my daughter’s car (by the way never had a problem with there recommended companies before) they gave us the details of three companies and had the misfortune to chose MGS autos of Macclesfield.What an absolute nightmare they have been from lying about the engine to start with,it’s a plug in and go only done 30000 miles to when it broke done after two weeks now being told it was from a 2017 car that basically should have been rebuilt before being fitted.So after spending £1200 on the engine and £800 installing the engine we are left with no option but to scrap the car it’s only worth £3000 running.It then transpired MGS purchased the engine themselves so were only acting as middle men i would seriously advise anyone thinking of using MGS to think again there after sales service in shocking and warranty not worth the paper it’s written on.

4 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very bad experience avoid

Very bad experience. Connected me to a garage in Scotland. Said they had the parts . Made me make the payment. Wasted my week with multiple excuses from weekend to missing hybrid expert to weather..

31 augustus 2025
Review zonder uitnodiging
Logo 1st Choice Spares UK Ltd

Antwoord van 1st Choice Spares UK Ltd

Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.

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