1st Choice Spares UK Ltd Reviews 

26.246
•
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

The web-site is a bit from stone age and you're kind of buying blind because there's no way to attach photos or anything AFAIK. As a result a part I ordered was fine and a good deal, but some "com... Toon meer

Beoordeeld met 5 van de 5 sterren

Looking for a replacement wing mirror and using 1st Choice Spares to search for this was a smooth process. Offers for a replacement part came through immediately and I did my own research as to whet... Toon meer

Beoordeeld met 5 van de 5 sterren

1st Choice Spares sourced the parts I required very quickly and they were very fast with their delivery. When the parts arrived I could not believe the care that had been taken to package them.... Toon meer

Beoordeeld met 1 van de 5 sterren

I was scammed. I had discussed all details of part required before accepting the quote. The part actually received was poorly packaged, in very poor condition & wrong colour. Bright blue car wing m... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Automaterialenwinkel

Geschreven door het bedrijf

Find a part Fast! Buy cut price car parts with our free on-line part finder to save time and money. Tell us what you need and compare no obligation prices, then decide which star rated seller is best for you. We'll check stock from over 200 depots so you can compare prices on-line with no obligation. Why ring round yourself when you can do it all at once!


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

26K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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3,9

Alle reviews

(26.246)

139 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

could not find Isuzu rodeo oil seal…

could not find Isuzu rodeo oil seal anywhere, back order at dealers. went 1st choice spares and got a quote within the hour. purchased part and supplier posted same day. postage reasonable. great service from 1st choice and supplier. highly recommended, thankyou

5 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Worked brilliantly for me

Worked brilliantly for me. Within a couple of hours I received several offers of the part at different prices. I got the part at a good price and delivery was fairly quick. I will use again.

1 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Would recommend

Good comms. Well packaged and delivered quickly! Item was it great condition and works as expected. Would recommend!

Thanks.

6 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No Parts!

Used for the first time. 2 weeks later and I still have t received the parts from the supplier.

After constantly ringing up Orange Autosalvage they promised that the item would be with me soon, however, they admitted as of yesterday (now 4weeks since purchasing part) they don’t have it.

7 november 2025
Review zonder uitnodiging
Logo 1st Choice Spares UK Ltd

Antwoord van 1st Choice Spares UK Ltd

Update 13.11.2025 11:08hs
Hi
Thank you for providing the information via our contact page. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.

Update 13.11.2025 10;32hs
We see that you have updated the review; however, you still have not provided a request number or email used to make an enquiry. This means we cannot investigate further, or confirm that you enquired via our service.

Visit the page below and provide the information requested if you do not want to provide these via TrustPilot.

https://www.1stchoice.co.uk/contact

All the best
Customer Care - 1st Choice.






Thanks for your recent feedback.

We are a Parts Location site and do not actually supply parts ourselves. We have asked you for information via Trustpilot as the name given is not identifiable in our database.

Unfortunately, you have not replied with that information [such as request number or email used to make an enquiry]. This means we cannot investigate further, or confirm that you enquired via our service.

We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and provide the information requested.

https://www.1stchoice.co.uk/contact

All the best
Customer Care - 1st Choice.

Beoordeeld met 2 van de 5 sterren

Delay in dispatching

Delay in dispatching . I paid on 16 October but part was not dispatched until 27 October .
Other than that part was OK and price was OK .

16 oktober 2025
Review zonder uitnodiging
Logo 1st Choice Spares UK Ltd

Antwoord van 1st Choice Spares UK Ltd

Thanks for your recent feedback.

We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.

If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact

All the best
Customer Care - 1st Choice.

Beoordeeld met 1 van de 5 sterren

Not worth at all too dear

too expensive parts its the same one buying of the market shops there are some scam around here you got beware of them can be really not to trust them

21 oktober 2025
Review zonder uitnodiging
Logo 1st Choice Spares UK Ltd

Antwoord van 1st Choice Spares UK Ltd

Thanks for your recent feedback.

Our records show that you made 10 parts requests over three days and a breaker's quote was issued for each one, bar one. In some instances multiple quotes were issued.

Please log in to your account to view the details: https://www.1stchoice.co.uk/login

If you have a particular concern about a quote issued then please inform us here: https://www.1stchoice.co.uk/report-problem

All the best
Customer Care - 1st Choice.

Beoordeeld met 5 van de 5 sterren

Power Steering Pipes

Inputted my part number and 5 minutes later 2 offers appeared for power steering pipes for a 20 year old Jaguar XJR.
Still to be fitted and hopefully they are the correct ones ! If not will be interesting to see how the returns system works.
So far very pleased and would recommend trying them.
Stewart Savage.

20 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very prompt response with a quote

Very prompt response with a quote. 1st choice also called to confirm that the part I wanted was correct. It arrived the next day and my car is back on the road. Many thanks.

29 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolutely useless after being…

Absolutely useless after being bombarded with Emails I ordered a wing mirror. I had to call first to understand how things worked. Delivery was quoted a 3 to four days. After a week, NOTHING, no Emails no delivery nothing. I called, provided my order number to be told that shipment had been lost (had I been told this earlier? NO) then almost by magic a refund Email arrived, obviously triggered by my phone call. So instead of being able to fit a new mirror I am again looking round to find one.

The most useless company I have ever dealt with as literally no updates. yes some companies bombard you with it has left the warehouse, its on the road off the road in the dist site etc. but to get nothing at all after a week and then find that it was simply my call that triggered a response?

This would be the last company I would ever even think of using again and like most bad experiences you tend to tell far more people than if you have had a good experience.

A useless company !

27 oktober 2025
Review zonder uitnodiging
Logo 1st Choice Spares UK Ltd

Antwoord van 1st Choice Spares UK Ltd

Thanks for your recent feedback.

We are a Parts Location site and do not actually supply parts ourselves. We have asked you for information via Trustpilot as the name given is not identifiable in our database.

Unfortunately, you have not replied with that information [such as request number or email used to make an enquiry]. This means we cannot investigate further, or confirm that you enquired via our service.

We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and provide the information requested.

https://www.1stchoice.co.uk/contact

All the best
Customer Care - 1st Choice.

Beoordeeld met 4 van de 5 sterren

Ist Choice quickly found the spare

Ist Choice quickly found the spare I was looking for and the supplier was very good (when I phoned) at making sure the item was right. So overall !st Choice are a great way of sourcing the spares you require. The service was let down by not receiving any emails in answer to my question re returning the item.

14 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Beware Searched this website for a…

Beware Searched this website for a brake pipe , scott yard thought they had the part ,they sent photos of which I replied no that is not the part , they sent it anyway and I have had no refund after refusing delivery like they told me to do , I’ve contacted 1st choice twice now with no reply , poor service for me .

6 oktober 2025
Review zonder uitnodiging
Logo 1st Choice Spares UK Ltd

Antwoord van 1st Choice Spares UK Ltd

Thanks for your recent feedback.

We were sorry to hear that you were experiencing problems with this supplier. Our customer service team have been working on this on your behalf since your complaint reached us on 13/10/2025.

We do need to communicate with both parties in any dispute, and this can take time with some toing and froing. Our records show that we have updated you three times so far, and we will continue to do so.

If you wish to add anything further then please leave us a message here: https://www.1stchoice.co.uk/contact

All the best
Customer Care - 1st Choice.

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