1st Choice Spares UK Ltd Reviews 

Would have been a 5 if they delivered to rhe correct address. Rather than the Paypal ome! Filled in all details inc email and mobile but still had a gearbox delivered to residential address! 2 hours from the garage it was filled into go to......They don not get the info you fill in. ENSURE YOU PUT IT PAYPAL NOTES. Should refund the delivery as it wasnt where it was meantto go!!!

I was looking for an alternator for my Insignia and placed a request for it. I received quotes within minutes, and the prices were outstanding. Before the end of the day, my order was paid for and shipped. Best service so far

I do not recommend anyone use 1st Choice Spares UK Ltd.

I recently made a purchase through their website and was scammed. In my experience, they do not properly verify their sellers or protect customers.

I received an email from 1st Choice saying they had found a supplier called SCOTT YARD LTD (Member since 2022) for the car part I needed. In that email, they provided a link to complete the purchase, which I followed. I paid £168 for the part and then received a PayPal confirmation from the supplier showing that the payment had gone through.

After that, I expected to receive a follow-up email with shipping or tracking details. I waited a week and received nothing. I emailed the supplier twice and tried calling them multiple times, but every call went straight to voicemail. It became clear that this was a scam, and no part was ever delivered.

I contacted 1st Choice to report the issue, but they simply dismissed me and washed their hands of the situation. Their “protection” claims on the website are, in my opinion, absurd. There was no protection at all. They told me to contact my bank and try to deal with it myself.

This service was completely useless when something went wrong. Be aware: they do not properly verify suppliers, and you may not be protected if you are scammed.

helped to check they had correct part and
dispatched quickly

Quick response and secured way of payment.

Nice communicative transaction with a caring human who supplied me the part i needed efficiently and as promised!

Used this service 3 times in the last month....without success

Some even wanted more than an original brand new part. I paid for the part through 1st choice twice, only to chase the delivery and to keep finding out the part was damaged and wouldn't be delivered ...no notifications from supplier in either case

I've just paid £210 for an original and new replacement.....much better than the £278 second hand one!

I liked that 1sr Choice were able to offer 3 different suppliers for a diesel fuel tank for Peugeot 206 which are quite rare. The part was delivered a few days later than expected which was probably down to the actual supplier, or the carrier. It came with. 3 month warranty which was better than the other two similarly priced fuel tanks. Overall happy with the service and glad to get the car back on the road.

Really good service i received, so easy to use, in no time at all the part was ordered, following day paid for, then delivered, 10/10 .

Ordered said 4 days but arrived in 2 , Really good condition. Well done guys..

Will reccommend.

Requested a quote for headlights. Came up with 2 quotes prices reasonable so placed order. Supplier once decision made out of two pairs communication seemed stop until I chased then hot answers but took a week to arrive.

Please don’t buy from this company
They block you after selling faulty products to you. Once they’ve made the sale, they seem to have no interest in resolving issues or supporting their customers.

I Bought a gearbox from this fraud company and it was faulty. Since then, I’ve tried multiple times to contact them to request a replacement or return, but they have completely ignored my calls and messages for a week now .

I ordered a headlight just before the Easter bank holiday and it arrived the Wednesday after the holiday in plenty of time. The light was a great condition and was the correct part. Worked perfectly.
Great communication and back up support

Currently £750 out of pocket after buying a part that I never received via this website ....beware it says all payments are secure and protected but this isnt exactly true.
They are a 3rd party company that you pay via there website but when any difficulties they doNt want yo help at all.
AVOID AT ALL COST.

Lost the package in the post customers cars been took apart and been waiting on this got told be Thursday then be tuesday after Easter weekend then they said 24 hour to find it then FedEx has asked for 2 weeks to find package. Then now refund takes 5 to 7 working days...

The service was quick/reliable and got me sorted with the right part.

Excellent service. Customer service was 10 out 10.
Very readable company top marks

Quick, decent part for the price
Lots of quotes quickly

Saved £100's on replacement alternator for my Citroen Grand Picasso. A J Auto Spares were helpful on the phone to reassure me it would match the vehicle, and 3 weeks on it seems to be working fine.