Made everything clear and easy to understand also very hands on The experience helped to give new confidence in carrying out first aid in the future
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Natalie is an outstanding first aid trainer. She is highly knowledgeable, engaging, and incredibly clear in her teaching. She explains concepts in a way that’s easy to understand and makes you feel co... Toon meer
Bedrijf heeft geantwoord
I had an incredibly good experience on my first aid course. The instructor Natalie who ran the course was absolutely amazing. She didn't just teach us the material - she explained everything in a way... Toon meer
Bedrijf heeft geantwoord
Natalie made the course varied and there were lots of practical elements which made things interesting and helped to retain the information.. Her resources were top tier and realistic. I will use Nat... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At 1st Steps First Aid, we make learning life-saving skills feel less like a lecture and more like an experience. Whether you're a parent wanting peace of mind, an educator working with children, or a professional in any sector needing adult first aid qualifications, our courses are designed to be fun, interactive, and unforgettable. Every certified course meets HSE standards, carries Ofqual accreditation, and aligns with the EYFS statutory framework where applicable, so you get serious qualifications with a smile. Because when training is enjoyable, confidence sticks. Founded in 2017 by Natalie Wales, an airline cabin crew member with over 20 years of experience handling real-life emergencies at 35,000 feet, 1st Steps First Aid was born out of a passion for helping others feel prepared and empowered. Natalie’s calm, confident approach and deep understanding of safety protocols bring a unique energy to every course, making training not only effective but genuinely enjoyable. Today, we proudly deliver first aid training across schools, nurseries, families, and professional sectors, helping thousands take their first step toward saving lives.
Contactgegevens
Keystone Avenue, WF10 4TH, Castleford, Verenigd Koninkrijk
- 01977330102
- Natalie@1stStepsFirstAid.co.uk
- 1ststepsfirstaid.co.uk
5,0
Uitstekend
252 reviews
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Antwoord van 1st Steps First Aid
Thank you so much for your review. It is amazing to hear that this was the best paediatric first aid qualification course you have attended!
Lovely lady that delivered it
Lovely lady that delivered it. Very informative and was fun at the same time 😃
12 mei 2025
Antwoord van 1st Steps First Aid
Thank you for leaving a review about your paediatric first aid qualification course. It’s great to hear that you found the course to be informative and also fun!
Very well run course
Very well run course, positive attitude and helpful. None judgemental if needed things repeating or shown again. Thank you.
14 april 2025
Antwoord van 1st Steps First Aid
Thank you for taking the time to review your first aid qualification course!
Great explanations
Great explanations, great answers to questions we raised especially about things we had been previously taught. Really approachable
14 april 2025
Antwoord van 1st Steps First Aid
Thank you for leaving a review about your paediatric first aid qualification course!
Fantastic First Aid Course
Natalie was a great trainer. She delivered the training at a high standard and good pace, kept us engaged throughout the day and gave lots of examples of scenarios and tips.
11 april 2025
Antwoord van 1st Steps First Aid
Thank you for your review. It’s great to hear you enjoyed your paediatric first aid training!
Natalie explained things brilliantly
Natalie explained things brilliantly. She made me feel relaxed as I was very nervous. Being nearly 68 I didn’t know if I was too old. I found the whole experience comfortable. I would definitely feel ok doing this again.
19 maart 2025
Antwoord van 1st Steps First Aid
Thank you very much for your review! You are never ‘too old’ to learn first aid and I’m so glad to hear that you enjoyed the course!
very informative
very informative. Natalie was very supportive and made me feel welcome from the minute i stepped into the room.
19 maart 2025
Antwoord van 1st Steps First Aid
Thank you very much for your review! I look forward to training the rest of your staff soon ⛑️
Very friendly trainer
Very friendly trainer, made the day educational but fun - felt like I absorbed the information better in the relaxed atmosphere.
25 februari 2025
Antwoord van 1st Steps First Aid
Thank you for reviewing your paediatric first aid course. I’m glad to hear that you enjoyed it!
100% recommendation
Natalie joined us for our training after recommendations and all expectations were above what was expected. She supported us throughout the process and was fantastically knowledgeable. She made the whole process smooth and fun for the staff. Sucess all round!
25 februari 2025
Antwoord van 1st Steps First Aid
Thank you very much for inviting me to deliver your staff’s paediatric first aid training. Your staff were a pleasure to teach and I am so glad to hear you enjoyed the course!
Definitely highly recommend if you are
Definitely highly recommend if you are
looking for 1st aid training. Lovely friendly
and relaxed atmosphere so makes class
less stressful. Natalie is a lovely friendly
professional teacher. Really enjoyed my
training. Any questions you have she will
answer or do her best to find out for you
Goes above and beyond
helps you settle in if it's your 1st time or are nervous
Best one I have done and i have been a
childminder for 30 years
21 februari 2025
Antwoord van 1st Steps First Aid
Thank you very much for your review Christine. It is great to hear that you enjoyed your paediatric first aid training course!
Natalie was superb
Natalie was superb. Really focused in our skills and gave us confidence in our judgements. The best pediatric first aid course!
2 februari 2025
Antwoord van 1st Steps First Aid
Thank you very much for your review Amanda! It’s great to hear that you enjoyed the paediatric first aid training course.
Natalie was fantastic
Natalie was fantastic, Having first aid training in the past it seemed very robot like training whereas Natalie made it more enjoyable ( not that first aid should be) but made us all feel comfortable to ask questions and gave us more tips for thinking outside of the box situations. Highly recommend 1st Steps First Aid with Natalie .
22 januari 2025
Antwoord van 1st Steps First Aid
Thank you for your review Rebecca. I’m glad to hear you enjoyed your first aid training course!
Fantastic training course
Fantastic training course delivered with great knowledge and confidence. Really enjoyed learning new things from Natalie and felt extremely comfortable throughout the whole day. Would highly recommend and will continue to use Natalie.
27 januari 2025
Antwoord van 1st Steps First Aid
Thank you for your review about your paediatric first aid course. It’s great to hear you learnt new information and that you will return to train with 1st Steps First Aid again in the future.
First Aid course
Lots of practical and theory throughout the course. The course instructor was very thorough in delivering the course content and explained lots of different scenarios where first aid would be needed.
22 januari 2025
Antwoord van 1st Steps First Aid
Thank you for taking the time to leave a review about your paediatric first aid course, it is very much appreciated.
Really lovely experience and learnt so…
Really lovely experience and learnt so much! Natalie was amazing, highly recommend!
21 januari 2025
Antwoord van 1st Steps First Aid
Thank you for your recommendation Elle. It’s great to hear you learnt lots at your paediatric first aid course!
It was fantastic
It was fantastic! Loved everything about it and I learnt so much, I would definitely recommend it x
21 januari 2025
Antwoord van 1st Steps First Aid
Thank you Azza. It’s great to hear that you learnt lots of new information at your paediatric first aid course!
Would highly recommend this provider
Would highly recommend this provider. Natalie the trainer is lovely and makes the day interesting and fun (which not all courses are). Good quality resources for all the practical work. The online training part in very informative with a mixtures of videos and reading material.
12 januari 2025
Antwoord van 1st Steps First Aid
Thank you for your review Gemma. I’m glad to hear you enjoyed the 12 hour paediatric first aid training course!
Highly recommend
Greatl instructions which made me feel like I would be able to use this in a real life situation
7 januari 2025
Antwoord van 1st Steps First Aid
Thank you for your review Becky. It’s great to hear that the training has given you confidence in real life first aid situations.
Antwoord van 1st Steps First Aid
Thank you for your review Louise. It’s great to hear that the training gave you the knowledge to deal with first aid situations.
Not like your average learning Natalie…
Not like your average learning Natalie made our training fun and no pressure would definitely recommend!!
7 januari 2025
Antwoord van 1st Steps First Aid
Thank you very much for your recommendation Sam. I’m glad to hear you found your Emergency First Aid at Work qualification course fun!
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