Made everything clear and easy to understand also very hands on The experience helped to give new confidence in carrying out first aid in the future
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Natalie is an outstanding first aid trainer. She is highly knowledgeable, engaging, and incredibly clear in her teaching. She explains concepts in a way that’s easy to understand and makes you feel co... Toon meer
Bedrijf heeft geantwoord
I had an incredibly good experience on my first aid course. The instructor Natalie who ran the course was absolutely amazing. She didn't just teach us the material - she explained everything in a way... Toon meer
Bedrijf heeft geantwoord
Natalie made the course varied and there were lots of practical elements which made things interesting and helped to retain the information.. Her resources were top tier and realistic. I will use Nat... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
At 1st Steps First Aid, we make learning life-saving skills feel less like a lecture and more like an experience. Whether you're a parent wanting peace of mind, an educator working with children, or a professional in any sector needing adult first aid qualifications, our courses are designed to be fun, interactive, and unforgettable. Every certified course meets HSE standards, carries Ofqual accreditation, and aligns with the EYFS statutory framework where applicable, so you get serious qualifications with a smile. Because when training is enjoyable, confidence sticks. Founded in 2017 by Natalie Wales, an airline cabin crew member with over 20 years of experience handling real-life emergencies at 35,000 feet, 1st Steps First Aid was born out of a passion for helping others feel prepared and empowered. Natalie’s calm, confident approach and deep understanding of safety protocols bring a unique energy to every course, making training not only effective but genuinely enjoyable. Today, we proudly deliver first aid training across schools, nurseries, families, and professional sectors, helping thousands take their first step toward saving lives.
Contactgegevens
Keystone Avenue, WF10 4TH, Castleford, Verenigd Koninkrijk
- 01977330102
- Natalie@1stStepsFirstAid.co.uk
- 1ststepsfirstaid.co.uk
5,0
Uitstekend
252 reviews
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Natalie delivered the course in a…
Natalie delivered the course in a welcoming and calm enviroment. I learnt so much on the day and felt confident to use the skills taught to me on the day if needed. Natalie really is amazing at what she does!
30 augustus 2025
Antwoord van 1st Steps First Aid
Thank you for leaving a review about your paediatric first aid qualification course. Its great to hear that you learnt lots of information and that you now feel confident to deal with a first aid situation!
The course tutor was fabulous she…
The course tutor was fabulous she explained everything we needed to know down to the very last detail. The course was also enjoyable and friendly. The practical was also enjoyable anything we got wrong she'd come over and check and show what we did wrong till we got it right.
31 augustus 2025
Antwoord van 1st Steps First Aid
Thank you for your review Michaela. Its great to hear that you enjoyed your paediatric first aid qualification course!
The course was delivered to high…
The course was delivered to high standards and i came back with more knowledge and understanding and gained confidence in what to do in real life situations .
13 augustus 2025
Antwoord van 1st Steps First Aid
Thank you for leaving a review about your paediatric first aid qualification course. It’s great to hear you gained the confidence to deal with real life situations!
The first aid course was made fun and…
The first aid course was made fun and easy to understand. Thank you
10 augustus 2025
Antwoord van 1st Steps First Aid
Thank you for reviewing your first aid qualification course. I’m so glad to hear that you found it fun and easy to understand!
1st steps first Aid
1st steps first Aid, the hole day from start to finish, was really relaxed, Natalie was a very nice lady, made things easy to understand and take in . She couldn't do enough for everyone in our group. Some new to first aid but Natalie had different ways of communicating so everyone went anyway with greater knowledge. Highly recommend 100%. Hopefully in 3 years we will have her back . Thanks Nat
11 augustus 2025
Antwoord van 1st Steps First Aid
Thank you for your lovely review about your paediatric first aid qualification course. It’s great to hear that you would recommend to others!
Natalie is great!
Natalie made the course fun and exciting. Lots practical work and personal experiences shared by the group. Everyone felt very welcome and enjoyed the day.
11 augustus 2025
Antwoord van 1st Steps First Aid
Thank you for taking the time fi review your paediatric first aid qualification course. It’s great to hear that you enjoyed the training day!
Another well delivered first aid…
Another well delivered first aid course. The balance of information and practical time is great and Natalie’s teaching approach keeps you focused.
Definitely recommend and will be returning in 3 years to renew.
1 augustus 2025
Antwoord van 1st Steps First Aid
Thanks for your review Kat! It was great to train you again and I look forward to seeing you again in 3 years time.
Natalie was very friendly
Natalie was lovely, really helpful and made the course enjoyable.
11 augustus 2025
Antwoord van 1st Steps First Aid
Thank you for leaving a review about your Paediatric first aid qualification course! I'm glad you found the course enjoyable.
The training was given thoroughly and…
The training was given thoroughly and it was delivered so you could remember it.
9 juli 2025
Antwoord van 1st Steps First Aid
Thank you for leaving a review Lisa!
Great experience that gave me all the confidence I needed
Natalie was fantastic at delivering an informative yet fun first aid training course. So much so that all of the individuals at my school scored extremely high. This is down to how Natalie went over each topic in great depth. I wouldn't change anything and I will be recommending to others. After my course I had to do first aid for the first time on a fairly minor injury at work and I had the confidence and knowledge needed to do it without hesitation. Thank you for the experience.
17 juli 2025
Antwoord van 1st Steps First Aid
Thank you very much for your review Stacey. It’s great to hear that the course gave you the knowledge and confidence to deal with a real life first aid experience. I hope to train you again in 3 years!
The tutor made the course fun and easy…
The tutor made the course fun and easy to take everything in . I would recommend her for any training.
17 juli 2025
Antwoord van 1st Steps First Aid
Thank you for your recommendation Dawn. It’s great to hear you enjoyed your Paediatric First Aid qualification course!
Antwoord van 1st Steps First Aid
Thank you for leaving a review about your Level 3 Award in Emergency First Aid at Work qualification course.
Very welcoming
Very welcoming, informative and knowledgeable,
Natalie was funny and made first aid training fun.
Could not recommend this course hosted by Natalie more.
9 juli 2025
Antwoord van 1st Steps First Aid
Thank you for your review Mike. Learning whilst having fun is the main aim on a 1st Steps First Aid course so it’s great to hear your feedback!
I highly recommend 1st Steps First Aid
I highly recommend 1st Steps First Aid. Natalie is very friendly, she speaks about her own experiences which makes the course more enjoyable.
24 mei 2025
Antwoord van 1st Steps First Aid
Thank you for your review and for choosing 1st Steps First Aid to deliver your staff's paediatric first aid qualification training.
Antwoord van 1st Steps First Aid
Thank you for your review!
I highly recommend 1st Steps First Aid
I highly recommend 1st Steps First Aid. Natalie's professional and engaging presentation ensured the course material was easily understood. This is my second positive experience with this company.
24 mei 2025
Antwoord van 1st Steps First Aid
Thank you for your review and for continuing to choose 1st Steps First Aid as your training provider.
Fantastic teaching put everyone at ease…
Fantastic teaching put everyone at ease
Great to follow & understand
24 mei 2025
Antwoord van 1st Steps First Aid
Thank you for your review Jo!
Great course…
The tutor was very friendly and gave you lots of support,also made it fun in the class.she was very knowledgeable and I learnt a couple more things,like how to put some one in recovery if they fall on there front that is very useful. The tutor did an amazing job and I have recommended her for 1st aid.
18 mei 2025
Antwoord van 1st Steps First Aid
Thank you for reviewing the paediatric first aid qualification course that you attended. It is great to hear that you found the training fun and that you learnt new information!
Antwoord van 1st Steps First Aid
Thank you very much for your review!
First Aid Training
Natalie delivered the training in an informative and interesting way. We will be booking again with her when it is time to refresh our training.
9 mei 2025
Antwoord van 1st Steps First Aid
Thank you very much for leaving a review about your Emergency First Aid at work qualification course. I look forward to training your staff again soon!
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