Made everything clear and easy to understand also very hands on The experience helped to give new confidence in carrying out first aid in the future
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Made everything clear and easy to understand also very hands on The experience helped to give new confidence in carrying out first aid in the future
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Natalie is an outstanding first aid trainer. She is highly knowledgeable, engaging, and incredibly clear in her teaching. She explains concepts in a way that’s easy to understand and makes you feel co... Toon meer
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I had an incredibly good experience on my first aid course. The instructor Natalie who ran the course was absolutely amazing. She didn't just teach us the material - she explained everything in a way... Toon meer
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Natalie made the course varied and there were lots of practical elements which made things interesting and helped to retain the information.. Her resources were top tier and realistic. I will use Nat... Toon meer
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At 1st Steps First Aid, we make learning life-saving skills feel less like a lecture and more like an experience. Whether you're a parent wanting peace of mind, an educator working with children, or a professional in any sector needing adult first aid qualifications, our courses are designed to be fun, interactive, and unforgettable. Every certified course meets HSE standards, carries Ofqual accreditation, and aligns with the EYFS statutory framework where applicable, so you get serious qualifications with a smile. Because when training is enjoyable, confidence sticks. Founded in 2017 by Natalie Wales, an airline cabin crew member with over 20 years of experience handling real-life emergencies at 35,000 feet, 1st Steps First Aid was born out of a passion for helping others feel prepared and empowered. Natalie’s calm, confident approach and deep understanding of safety protocols bring a unique energy to every course, making training not only effective but genuinely enjoyable. Today, we proudly deliver first aid training across schools, nurseries, families, and professional sectors, helping thousands take their first step toward saving lives.
Keystone Avenue, WF10 4TH, Castleford, Verenigd Koninkrijk
Natalie delivered the course in a welcoming and calm enviroment. I learnt so much on the day and felt confident to use the skills taught to me on the day if needed. Natalie really is amazing at what she does!

Antwoord van 1st Steps First Aid
The course tutor was fabulous she explained everything we needed to know down to the very last detail. The course was also enjoyable and friendly. The practical was also enjoyable anything we got wrong she'd come over and check and show what we did wrong till we got it right.

Antwoord van 1st Steps First Aid
The course was delivered to high standards and i came back with more knowledge and understanding and gained confidence in what to do in real life situations .

Antwoord van 1st Steps First Aid
The first aid course was made fun and easy to understand. Thank you

Antwoord van 1st Steps First Aid
1st steps first Aid, the hole day from start to finish, was really relaxed, Natalie was a very nice lady, made things easy to understand and take in . She couldn't do enough for everyone in our group. Some new to first aid but Natalie had different ways of communicating so everyone went anyway with greater knowledge. Highly recommend 100%. Hopefully in 3 years we will have her back . Thanks Nat

Antwoord van 1st Steps First Aid
Natalie made the course fun and exciting. Lots practical work and personal experiences shared by the group. Everyone felt very welcome and enjoyed the day.

Antwoord van 1st Steps First Aid
Another well delivered first aid course. The balance of information and practical time is great and Natalie’s teaching approach keeps you focused.
Definitely recommend and will be returning in 3 years to renew.

Antwoord van 1st Steps First Aid
Natalie was lovely, really helpful and made the course enjoyable.

Antwoord van 1st Steps First Aid
The training was given thoroughly and it was delivered so you could remember it.

Antwoord van 1st Steps First Aid
Natalie was fantastic at delivering an informative yet fun first aid training course. So much so that all of the individuals at my school scored extremely high. This is down to how Natalie went over each topic in great depth. I wouldn't change anything and I will be recommending to others. After my course I had to do first aid for the first time on a fairly minor injury at work and I had the confidence and knowledge needed to do it without hesitation. Thank you for the experience.

Antwoord van 1st Steps First Aid
The tutor made the course fun and easy to take everything in . I would recommend her for any training.

Antwoord van 1st Steps First Aid

Antwoord van 1st Steps First Aid
Very welcoming, informative and knowledgeable,
Natalie was funny and made first aid training fun.
Could not recommend this course hosted by Natalie more.

Antwoord van 1st Steps First Aid
I highly recommend 1st Steps First Aid. Natalie is very friendly, she speaks about her own experiences which makes the course more enjoyable.

Antwoord van 1st Steps First Aid

Antwoord van 1st Steps First Aid
I highly recommend 1st Steps First Aid. Natalie's professional and engaging presentation ensured the course material was easily understood. This is my second positive experience with this company.

Antwoord van 1st Steps First Aid
Fantastic teaching put everyone at ease
Great to follow & understand

Antwoord van 1st Steps First Aid
The tutor was very friendly and gave you lots of support,also made it fun in the class.she was very knowledgeable and I learnt a couple more things,like how to put some one in recovery if they fall on there front that is very useful. The tutor did an amazing job and I have recommended her for 1st aid.

Antwoord van 1st Steps First Aid

Antwoord van 1st Steps First Aid
Natalie delivered the training in an informative and interesting way. We will be booking again with her when it is time to refresh our training.

Antwoord van 1st Steps First Aid
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